The Assistant Director of Nursing is an integral part of the health care team. The ADON support providers including but not limited to patient workflow, PAQ management, prescription need management using Standing Delegation Orders, and assisting in inbox management. Similarly, the ADON will collaboratively work with the Director of Nursing and Access in the daily clinic oversight of clinic staff, in addition to leading, mentoring and providing quality patient care, to include but not limited to administering, monitoring and managing the immunization programs, providing health education to patients of all ages in accordance with established nursing standards; all while working with all health center personnel to ensure an efficient and safe environment of care.
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
• The Assistant Director of Nursing is responsible for ensuring that the practice of nursing within NTACHC is of the highest possible quality. Nursing is defined as the non-laboratory clinical duties performed by all LPNs, CMAs, and MAs.
• Monitors, supports and implements the TVFC program management and reporting requirements for all clinics.
• Main role will focus on the monitoring and supporting the management of providers’ PAQ and inbox, while working in collaboration with the providers and following standing delegation orders to address patient care needs and coordination.
• Reviews resumes, credentials and participates in interviews of nursing applicants with HR.
• Responsible for maintaining current credentials for clinical support staff on file with Human Resources.
• Provides nursing coverage in emergency shortage situations.
• Handles personnel issues and ensure employees abide by NTACHC policies and procedures.
• Identifies and responds promptly to changes in patient’s condition and/or clinic environment.
• Acts as a resource within the clinic to other staff members in regard to patient care and education.
• Maintains adequate inventory of medical forms, supplies, in-house medications, immunizations and completes monthly inventory reports as required.
• Maintains an adequate inventory of stock medication.
• Assists in maintaining an efficient, safe, secure, orderly, and aseptic environment of care for all patients and employees.
• Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans.
• Performs all other duties as assigned.
• Monitor and maintain clinic optimum patient flow, services delivery and continuity of care.
• Ensure that patient confidentiality is maintained.
• Ensure that patients and coworkers are treated in courteous professional manner. Provide ongoing customer service training.
• Ensure quality control over patient records and data collection. Monitor release of record procedures and maintain HIPPA regulations throughout the center.
• Keeps Director of Nursing & Access informed of all significant staffing issues including but not limited to any proposed policy or procedural changes, disciplinary actions, opportunities to enhance the support to providers or address and provider concerns. Will work with DONA to coordinate orientation of new staff support employees regarding skills and duties.
• In conjunction with Director of Nursing and Access will perform periodic assessments to determine deficiencies in clinical performance and new hires.
• Participates in three-month, six-month and annual evaluations of staff with input from providers, Director of Nursing & Access, Compliance and Quality Officer and/or CMO as needed.
• Provides nursing coverage in emergency shortage situations.
• Manage and coordinate aspects for the facilities to comply with requirements of NCQA Patient-Centered Medical Home recognition with the assistance of the Director of Nursing & Access.
• Other duties as assigned.
• Ability to recognize and respect culture diversity of patients.
• Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Professional manner and appearance.
• Knowledge of basic principles of health promotion, prevention and motivation
• Knowledge of protocols in general and an ability to quickly gain specific knowledge of the Center’s current operational protocol
• Knowledge of medical terminology and appropriate abbreviations
• Demonstrates knowledge of the Texas Nursing Practice Act
• Ability to read and comprehend medical instructions, short correspondence, and memos
• Ability to document, with clarity, all information relevant to a patient’s needs
• Ability to effectively present information in small group situations to patients Center staff, and the general public
• Ability to work cooperatively with community agency personnel to coordinate services for patients
• Ability to use a glucometer and interpret the results
• Ability to use office equipment including but not limited to computers, fax machines, telephones and copiers.
• Ability to prioritize and allocate resources
• Must be a License Vocational Nurse with at least three (3) years of experience, or RN 1-2 years of experience.
• Prefer three (3) years’ management or clinical leadership experience.
• Possesses current License in State of Texas.
• Maintain current CPR and/or ACLS/BCLS certification
• Bi-lingual (English/ Spanish) highly preferred
• Valid Driver’s license and auto insurance as traveling to different clinic location may be required at times.