Performs duties under direction of the Director of Nursing to assist in examination and treatment of patients. Under general supervision, makes interpretations and exercises some discretion in routine situations
Provide direct patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
• Obtains, evaluates, and records patient history in medical file.
• Obtains and measures vital signs and records information on patients’ charts.
• Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
• Assists in the examination of patients under the direction of a physician.
• Explains treatment procedures to patients.
• Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
• Performs routine diagnostic and laboratory tests.
• Respond to request for follow-up, manage tasks in Netxgen.
• Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
• Provide assistance to nurses, medical assistants and providers as needed.
• Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Perform phlebotomy/ finger stick as permitted by training.
• Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
• Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
• Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
• Understand all emergency protocols and respond accordingly.
• Ability to recognize and respect cultural diversity of patients.
• Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information.
• Working knowledge of standard concepts, practices, and procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Professional manner and appearance.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to stand for long periods of time.
• Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.
• High school diploma or GED required.
• Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
o American Heart Association
o American Red Cross
• Medical Assistant Certificate from one of the following organizations required.
o CMA – American Association of Medical Assistants (AAMA)
o RMA – American Medical Technologists (AMT)
o CCMA- National Health Career Association (NHA)
o NRCMA through National Association of Health Professionals (NAHP)
o NCMA- National Center for Competency Testing (NCCT)
• Prior professional experience as a Medical Assistant is a definite plus.
• Bilingual (English/Spanish) highly preferred
• Valid driver’s license and auto insurance as traveling to different clinic locations may be required at times.
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
• Balancing: Maintaining body equilibrium to prevent falling over.
• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Crouching: Bending body downward and forward by bending legs.
• Eye/Hand/Foot Coordination: Performing work through use of two or more.
• Feeling: Perceiving attributes of objects by means of skin receptors.
• Fingering: Picking, pinching or otherwise working with fingers.
• Handling: Seizing, holding, grasping or otherwise working with hand(s).
• Hearing: Perceiving the nature of sounds by ear.
• Pulling: Exerting force on an object so that it is moving to the person.
• Pushing: Exerting force on an object so that the object is away.
• Reaching: Extending the hand(s) and arm(s) in any direction.
• Repetitive Motions: Making frequent movements with a part of the body.
• Standing: Remaining on one’s feet in an upright position.
• Stooping: Bending the body by bending the spine at the waist.
• Talking: Expressing or exchanging ideas by means of spoken words.
• Walking: Moving about on foot on uneven surfaces.
• Lifting: Raising or lowering an object 25-50 pounds.