Community Engagement & Outreach Specialist

Fort Worth, Texas
Posted 3 days ago

Job Summary

North Texas Area community Health Centers, Inc. (NTACHC) is seeking a Community Outreach Specialist to support our efforts to identify groups and individuals in the community who could benefit from the clinical services we offer and bring them into care.

The Community Outreach Specialist will work in the communities NTACHC serves and with our community partners. This position will be responsible for facilitating activities, finding resources, participating in events and services to connect individuals in our service are with the various services we offer to include but not limited to chronic diseases such as diabetes, hypertension, women’s health care including pre- and post-natal care, eye care, pharmacy services and other health care services NTACHC offers.  This position will also be responsible for working to prevent the spread of increasing the awareness of HIV prevention including PrEP to high-risk individuals and provide direct linkage to care for people seeking access to PrEP.

Position Goal

The goal of this position is to be involved in the communities we serve and engage with individuals who do not currently receive health care services and help them find the service the individual needs. 

Schedule/Compensation

Excellent and competitive benefits package offered which includes medical, dental, vision, disability, and life insurance.  NTACHC offers a matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

Responsibilities

  • Increase awareness of NTACHC and our health care services in the immediate areas of service.
  • Working with existing community partners to create awareness of NTACHC and our services.
  • Look for a few additional community partners who might be beneficial in building community awareness.
  • Work with marketing department to help create any messaging needed on social media, NTACHC website, printed materials, etc.
  • Connect the immediate communities NTACHC serves with our health care services including our chronic disease management program, women’s health, pediatrics, HIV PrEP program, eye care, pharmacy, etc.
  • Organize, with the marketing department, a plan for deployment of a creative media plan to educate the public about our different programs including HIV risk and PrEP options. Utilize editorial content and social media platforms to raise awareness of PrEP. 
  • Expand Spanish language resources for any of NTACHC service, including HIV PrEP. Coordinate translation and distribution of print and in-service materials.
  • Serve as point of contact for Outreach discussions for our programs,
  • Promote and participate in related community events as needed.
  • Help any new providers who need exposure to the communities we serve.
  • Create with supervisor a tool to determine, monitor and report the outcomes of the community outreach efforts.
  • Adhere to strict procedures of confidentiality, release of information and data security.

Performance Requirements

  • Ability to recognize and respect cultural diversity of patients, and community
  • Recognize and respond effectively to verbal, nonverbal, and written communication.
  • Able to establish and maintain effective working relationships with the public and health care team.
  • Must respect the confidential nature of medical information.
  • Working knowledge of standard concepts, practices, and procedures.
  • Capable of using experience and judgment to plan and accomplish goals.
  • Good computer skills and a working knowledge of Microsoft Office.
  • Able to work within various social media platforms.
  • Professional manner and appearance.
  • Emotional and physical health sufficient to meet the demands of the position.
  • Ability to work independently and as a team member.
  • Ability to organize and prioritize tasks.
  • Committed and enthusiastic about NTACHC’s mission and programs.
  • Equipped to work with multicultural and diverse populations.
  • Straightforward and self-assured; one who shares information readily, listens as well as gives advice and respects the abilities of others; diplomatic and empathic.
  • Creative and adept at planning, prioritizing, organizing, and following through; highly energetic and able to balance multiple competing priorities.
  • A team player; able to work cohesively with others and perform related tasks effectively.
  • Healthy in relational skills. One who listens well, speaks respectfully and assertively, honors diverse perspectives and is honest.
  • Emotionally mature with a sense of humor to maintain balance.

Minimum Qualifications

  • Bachelor’s degree in Social Work, Healthcare, or related field preferred (Bachelor’s degree accepted in other field if candidate demonstrates sufficient relevant work experience.)
  • Have 2-3 years of experience working with underserved populations with a particular emphasis on reaching populations outside of traditional settings.
  • Computer skills required (Microsoft Office – Word, Excel, PowerPoint, Outlook)
  • Seasoned experience   healthcare systems, outreach, and health promotion, including record keeping and coordination of activities and program participants
  • Excellent written and verbal communication skills.
  • Organizational abilities and critical thinking skills. Logic and analytical ability.
  • Ability to work hands-on with limited resources, independently or in a team setting.
  • Speak and write fluently in Spanish would be beneficial.

Typical Physical Demands

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

  • Carrying: Transporting an object, usually by hand, arm or shoulder.
  • Lifting: Raising or lowering an object 25-50 pounds.
  • Repetitive Motions: Making frequent movements with a part of the body.
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

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