Patient Safety

There is nothing more important to us than your health and well-being. As we continue to navigate the COVID-19 pandemic together, we are creating and refining new care options with your safety in mind.

In-Person Visits

Our Northside, Arlington, and Southeast locations are open for routine care, such as wellness exams, and treatment of non-COVID-19 related illnesses. We are still ensuring that patients who need in-person appointments are being seen in a safe environment through strict health and cleaning guidelines and procedures.

We are requiring all employees, patients, and visitors to continue to wear a face mask at all times while in the building.  

  • We ask that you bring your own face mask.  If you do not have a face mask, one will be provided to you to wear during your visit.
  • Anyone that is 2 years or older must wear a face mask
  • Cloth face masks and surgical face masks are approved to wear.  Face masks with exhalation valves/buttons cannot be worn.
  • Make sure to cover both your mouth and nose with the face mask.
  • Please DO NOT remove your face mask unless instructed for testing or otherwise.
  • Please DO NOT pull the face mask down under your chin, below your nose, or up over your forehead.
  • If you touch your mask, wash your hands immediately with soap and water (for 20 seconds) or use hand sanitizer.
  • If you refuse to wear a face mask, we may be able to reschedule your appointment as a virtual visit or phone visit with your provider.


We are continuing to provide safer and easier ways for you to get the care you need through telehealth appointments. When you call for an appointment, our staff will talk with you by phone and may be able to schedule your appointment as a virtual telehealth visit so you can meet with your provider from your own home through a smartphone or computer.  A few examples of these visits include:
 Colds, seasonal allergies, congestion, skin rashes, migraines
 Treatment of stress, anxiety, or depression
 Follow-up on labs, imaging results, and routine medication
 Abdominal pain and constipation, urinary symptoms, reflux

Learn more about telehealth visits and how they might benefit you.

Navigating COVID-19

If you are worried about COVID-19, or are having symptoms (cough, shortness of breath, fever, etc.), please call us.  We will talk with you about your symptoms to determine if you need to schedule an appointment for an evaluation and possible testing, if you should go to the hospital, or if you should stay at home and have a virtual telehealth visit with your provider. COVID-19 testing and vaccinations are also being offered at all of our locations.

Click HERE to learn more about COVID-19 testing at NTACHC.

Click HERE to learn more about COVID-19 vaccines at NTACHC.

For more information on COVID-19, please visit the Center for Disease Control and Prevention and Tarrant County Public Health.

Please call us at 817-625-4254 to schedule a visit for any of your healthcare needs or for any questions. You can also request an appointment by filling out a form here.

We thank you for trusting NTACHC with your health and we are here when you need us.

Contact Us

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