A career at North Texas Area Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals’ health while enhancing their quality of life. We are always interested in meeting qualified candidates who are eager to join our mission of delivering high quality, patient-centered health care. We seek employees who will embrace serving with respect, who strive to excel in their field, take pride in their performance and those who are strong team players and will provide excellent customer service to our patients and to each other.
Chief Medical Officer
Licensed Vocational Nurse
Medical Administrative Assistant
Referral Coordinator
Eligibility Clerk
Certified Medical Assistant
Job Summary
The Director of Nursing (DON) is responsible for oversight of the nursing department including its quality of care, infection control, risk management, policies and standard operating procedures, care coordination, and patient-centered special programs.
Position Goal
Provide leadership, direction, and management in the position’s duties with utmost customer care, compassion, and integrity in supporting the quality of care for the patients and the community.
Responsibilities
1. Ensures that the practice of nursing within NTACHC is of the safest, highest possible quality. Nursing is defined as the non-laboratory clinical duties performed by all RN’s, LVNs, CMAs, and MAs. This will be accomplished by collaboration with the Chief Medical Officer (CMO) to establish appropriate in-service training, educational lectures for the nursing staff, and the development/monitoring of audit tools and quality of care reports and logs.
2. Ensures that the practice of care coordination and nursing care delivery within special programs at NTACHC is of the highest possible quality. Care Coordination is defined as the non-laboratory, non-bedside clinical duties performed by all RNs, LVNs and CMAs. Special programs are defined as medical programs, typically made possible by grant funding, to improve targeted health outcomes.
3. In collaboration with CMO and Corporate Compliance Officer, contributes to and monitors the annual Patient Centered Medical Home (PCMH) reports for compliance of sustaining National Committee for Quality Assurance (NCQA) PCMH recognition, UDS measures/reports, and HEDIS measures/reports, care plan management, and HRSA requirements.
4. Keeps CMO informed of all significant nursing issues including but not limited to any proposed policy or procedural changes, staff realignment, disciplinary actions, etc.
5. Provide oversight of key nursing staff to ensure effective onboarding, orientation, development and training of new and existing clinical employees.
6. Reviews resumes, credentials, and participates in interviews of nursing applicants with CMO and HR. Responsible for maintaining current credentials for nursing and nursing support staff on file with Human Resources
7. Participates in three-month, six-month and annual evaluations of nursing staff, with input from Team Provider, Compliance and Quality Officer and/or CMO also.
8. In conjunction with CMO will perform periodic audits to determine deficiencies in nursing performance and care coordination at all sites for existing nursing department staff and new hires, which includes but is not limited to:
a. Skills: (vital signs, therapeutic injections, and immunizations, adult and pediatric catheterization, sterile field/tray setup, instrument sterilization, Oxygen tank use and maintenance, crash cart use and maintenance, EKG, etc.)
b. Policies and procedures (universal precautions, consent forms, needle disposal, identification, and proper disposal of expired medications, etc.)
c. Log keeping (abnormal Pap Smears, sub-specialty referrals, pregnancy/perinatal, STD, temperature, Clinical Measures data entry, DAP pharmacy recall, immunizations, etc.)
d. Conducts periodic nursing and care coordination meetings; in conjunction with CMO. Agenda and minutes are to be forwarded to the CMO and Senior Management. (Agenda and minutes are to be typewritten.)
9. In collaboration with CMO, develops and maintains Emergency Response (including Code Blue scenarios) plans, protocol, staffing and equipment to execute these responses, as necessary; also, to ensure the staff is trained with drills scheduled with agreed upon intervals with CMO to maintain proficiency in our plans.
10. In collaboration with CMO, develops and maintains Disaster Preparedness plans and ensures appropriate resources including staffing, equipment and supplies to carry out plans as necessary; also, to ensure the staff is trained with drills scheduled with agreed upon intervals with CMO to maintain proficiency in our plans.
11. In collaboration with designated person for inventory management, ensures inventory of medical supplies, in-house medications, immunizations, equipment and calibration and monthly inventory reports are completed as required.
12. Oversees the management and ensures compliance of NTACHC’s vaccine program (including TVFC/ASN and Private stock vaccines) and reporting requirements for the clinic.
13. Participates in Performance Improvement/Risk Management activities by identifying areas needing improvement and taking action to achieve goals.
14. Provides nursing coverage in emergency shortage situations.
15. Performs other duties as assigned.
Administrative Duties
· Knows and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans.
· Monitor healthcare service delivery.
· Oversees quality control over patient records and data collection and that patient confidentiality is maintained. Monitor release of record procedures and maintain HIPAA regulations throughout the Center.
· Ensure that patients and coworkers are treated in courteous professional manner. Provide ongoing customer service training.
· Oversees ordering and organizing of supplies that inventory mandates.
· Responding to emails in a timely fashion.
· Monitoring tasks that are delegated to Clinical Coordinators and CMAs/MAs.
Leadership Duties
· Coach, guide and develop direct reports to facilitate their professional growth. Participates in 30-60-90 day employee evaluations for new employees as well as semi-annual and annual performance evaluations.
· Participates in three-month, six-month and annual evaluations of staff with input from providers, CMO and other leadership team members as needed.
· Manage and coordinate aspects for the facilities to comply with requirements of regulatory site visits and NCQA Patient-Centered Medical Home recognition.
· Other duties as assigned.
Performance Requirements
1. Develops and implements nursing service objectives, policies and procedures to maintain quality nursing care.
2. Determines staffing levels and monitors for adequacy in provision of nursing care.
3. Oversees administrative functions in Nursing Department.
4. Recommends and collaborates in in-service education programs to promote staff development.
5. Monitors the quality and type of care provided at all nursing units.
6. Show empathy and interest in patients of all socio-economic conditions.
7. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
8. The individual must demonstrate knowledge of the principles of growth and development over the life span.
9. Must be able to identify and categorize each patient’s age-specific grouping of needs, such as those for infant, adolescent, or geriatric patients.
10. Assist in NTACHC policy development and management of organizational policies and procedures.
Minimum Qualifications
· Must be a Registered Nurse with at least one (5) year experience, BSN preferred.
· Must have 5 supervisory years of experience.
· Possesses current License in State of Texas.
· Maintain current CPR and/or ACLS/BCLS certification.
· Strong leadership, customer service, and spoken/written communication skills.
- Must have the ability to demonstrate self-confidence and positive attitude toward self and other achievement.
- Excellent team player and communication skills required.
- Must be able to manage multiple deadlines and prioritize.
- Adept in decision making responsibilities.
- Bi-lingual in Spanish/English Preferred
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
· Carrying: Transporting an object, usually by hand, arm or shoulder.
· Lifting: Raising or lowering an object 25-50 pounds.
· Repetitive Motions: Making frequent movements with a part of the body.
· Requires working under stressful conditions or working under irregular hours.
· Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to work in a moderate noise level in the work environment is required.
Salary range - $55,000 - $80,000
Job Features
Job Category | Healthcare |
JOB SUMMARY
Provides comprehensive direct and indirect patient care in the appropriate setting across the continuum of care. Communicates with physicians about changes in patient’s clinical condition, results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition or response to treatment. Conducts staff and patient education, promotes wellness and prevention of health problems. Develops resources and communicates knowledge to members of healthcare team, patients and their family members. The American Nurses Association (ANA) Scope and Standards of Practice and Code of Ethics for Nurses provide for a basis for practice.
POSITION GOAL
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
RESPONSIBILITIES
- Perform direct patient care duties.
- Examines, diagnoses and treats patients of all ages.
- Referral of NTACHC patients that require services beyond the services that are offered at NTACHC.
- Referral of NTACHC patients to other NTACHC providers if the NTACHC patients requires services beyond the referring NTACHC’s provider’s scope of practice.
- To care for patients referred by other NTACHC providers for primary care services.
- From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
- Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
- Adhere to NTACHC’s policies and procedures regarding management of lab results, diagnostic imaging results and after-hours calls.
- Assists in internal quality control audits.
- Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
- Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
- Attends internal and external meetings, workshops, and conferences required by NTACHC.
- To participates on task forces or committees, as necessary and/or required by NTACHC.
- Performs all duties and services in full compliance with NTACHC’s policies and protocols.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Reviews ancillary test results and coordinates notification to the patient.
- Insert IUD's; remove IUD's, Insert subdermal contraception, remove subdermal contraception
- Provides patient education as needed.
- Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
- Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
- To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
- Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
- Completion of all documentation and paperwork in a timely manner.
- Participate in NTACHC’s on-call schedule.
- Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
- Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
- Performs other appropriate duties as requested by NTACHC’s supervisors.
- Represent NTACHC at functions as requested.
- Supports the mission of NTACHC.
- To always maintains patient confidentiality.
- Will be available to participate in providing continuity of care.
- Other duties or responsibilities as assigned by the CMO.
- Remain abreast of current clinical practices/guidelines of the provider’s specialty.
- Remain abreast of NTACHC’s policies and procedures.
- To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
- To practice within the scope of the providers specialty.
- Perform moderate complexity testing and must follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
- Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient simples.
- Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
- Follow the laboratory’s established corrective action policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
- Identify problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the technical consultant, clinical consultant or director, or quality management manager.
- Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
- Provide evaluation, problem identification and formulation of treatment plans as medically indicated.
- Administer appropriate contraceptive methods.
- Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment.
- Responsible for follow-up of referrals made.
- Provide follow-up exams, problem revisit exams, and pregnancy assessment.
Provide evaluation, problem identification and formulation of treatment plans as medically indicated. - Obtain complete and accurate medical history; promote patient well-being through education.
- Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
- Ensure timely and accurate prescription of drugs, maintain and control storage of equipment and materials, manage stock levels, record all specimens and inform clients.
- Contact patients within specified time frames.
- Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
- To assist in a range of activities that will be required to achieve service objectives and national targets.
- To act as a mentor to staff who require additional support and training.
- To promote a positive image for all who come into contact with the services.
- Have a broad knowledge of policies and guidelines and ensure appropriate use of these.
- To ensure services are delivered in a clean, well maintained, and safe environment.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
- To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
- To avoid same day clinic cancellation.
- To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel the provider’s clinic.
PERFORMANCE REQUIREMENTS
- Courteous, honest and professional at all times.
- Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
- Able to communicate and relate well with providers and clinical staff.
- Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
- Efficient, organized and accurate.
- Perform complex and comprehensive medical care on a variety of patients.
- Work with various cultural and ethnic groups in a tactful and efficient manner.
- Ability to travel between all clinic locations as needed when directed by supervisor.
- Participate in any special projects, community events, and committees as required by NTACHC.
- Meet regularly with supervising physician.
- Provide leadership to other clinical staff and healthcare worker.
MINIMUM QUALIFICATIONS
- At least one-year experience as Nurse Practitioner in Family Medicine.
- Active Texas R.N. license or eligibility to practice professional nursing in the state of Texas.
- National certification (e.g. ANCC or AANP) as a Nurse Practitioner.
- Current prescriptive authority in the state of Texas (APNP certification).
- Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification; ACLS, PALS preferred.
- Must have strong listening, written and oral communication skills, with ability to communicate clearly.
- Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
- Bilingual in English and Spanish optional.
- Consent to scheduled and random drug screen testing as required by NTACHC.
- Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
- Maintain National certification as a Nurse Practitioner.
- Complete all CME training required by the Texas Medical Board.
- Completed all CME training required for the provider to maintain specialty certification once specialty certification is obtained.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Remain eligible for FTCA coverage.
- Successfully complete NTACHC’s credentialing process.
TYPICAL PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Requires working under stressful conditions or working under irregular hours.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Thank you for your interest in North Texas Area Community Health Centers.
Job Features
Job Category | Healthcare |
- Perform direct patient care duties.
- Examines, diagnoses and treats patients of all ages.
- Referral of patients that require services beyond the services that are offered at NTACHC
- Referral of NTACHC patients to other NTACHC providers if the patients requires services beyond the referring NTACHC’s provider’s scope of practices
- To care for patients referred by other NTACHC providers for primary care services.
- From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
- Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
- Adhere to NTACH’s policy and procedure regarding management of lab results, diagnostic imaging results and after-hours calls.
- Assists in internal quality control audits.
- Provides quality medical care according to standards established by the providers specialty and by NTACHC’s committee on quality assurance.
- Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider’s responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
- Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
- Attends internal and external meetings, workshops, and conferences required by NTACHC
- To participates on task forces or committees, as necessary and/or required by NTACHC.
- Performs all duties and services in full compliance with NTACHC’s policies and protocols.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Administer appropriate contraceptive methods.
- Provide follow-up exams, problem revisit exams, and pregnancy assessment.
- Insert IUD's; remove IUD's, insert subdermal contraception, remove subdermal contraception.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
- Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
- Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
- Reviews ancillary test results and coordinates notification to the patient.
- Provides patient education as needed.
- Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
- To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
- Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
- Completion of all documentation and paperwork in a timely manner.
- Participate in NTACHC’s on-call schedule.
- Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
- Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
- Performs other appropriate duties as requested by NTACHC’s supervisors.
- Represent NTACHC at functions as requested.
- Supports the mission of NTACHC.
- To always maintains patient confidentiality.
- Will be available to participate in providing continuity of care.
- Other duties or responsibilities as assigned by the CMO.
- Remain abreast of current clinical practices/guidelines of the provider’s specialty.
- Remain abreast of NTACHC’s policy and procedures.
- To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
- To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
- To avoid same day clinic cancellation.
- To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel a provider’s clinic.
- Courteous, honest and professional at all times.
- Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
- Able to communicate and relate well with providers and clinical staff.
- Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
- Efficient, organized and accurate.
- A high degree of organization and accuracy.
- Perform complex and comprehensive medical care on a variety of patients.
- Must have strong listening, written and oral communication skills, with ability to communicate clearly.
- Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
- Train and evaluate assigned staff.
- Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
- Work with various cultural and ethnic groups in a tactful and efficient manner.
- Ability to work with diverse staff as needed.
- Demonstrate a special interest in the area of community medicine.
- Ability to travel between all clinic locations as needed when directed by NTACHC.
- Participate in any special projects, community events, and committees as required by NTACHC.
- Meet regularly with the Chief Medical Officer as required by NTACHC.
- Provide leadership to other clinical staff and healthcare workers.
- To act as a mentor to staff who require additional support and training
- To promote a positive image for all who come into contact with NTACHC’s clinical staff
- Have a broad knowledge of policies and guidelines and ensure appropriate use of these
- To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment
- M.D. or D.O.
- Must be in possession of a valid license to practice in the State of Texas.
- Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Family Practice or Internal Medicine is required; board certification is desirable.
- Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
- Must possess current CPR course completion card level C.
- Bilingual in English and Spanish optional.
- Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
- Consent to scheduled and random drug screen testing as required by NTACHC.
- Able to navigate NTACHC’s chosen EMR and other computer programs effectively
- Maintain Board Certification once obtained
- Complete all CME training required by the Texas Medical Board
- Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained
- Remain eligible for FTCA coverage
- Successfully complete NTACHC’s credentialing process
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Requires working under stressful conditions or working under irregular hours.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Job Features
Job Category | Healthcare |
JOB SUMMARY
Under the direction of the Chief Medical Officer (CMO), delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population.
POSITION GOAL
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
RESPONSIBILITIES
- Perform direct patient care duties.
- Examines, diagnoses and treats patients of all ages.
- Referral of patients that require services beyond the services that are offered at NTACHC
- Referral of NTACHC patients to other NTACHC providers if the patients requires services beyond the referring NTACHC’s provider’s scope of practices
- To care for patients referred by other NTACHC providers for primary care services.
- From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
- Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
- Adhere to NTACH’s policy and procedure regarding management of lab results, diagnostic imaging results and after-hours calls.
- Assists in internal quality control audits.
- Provides quality medical care according to standards established by the providers specialty and by NTACHC’s committee on quality assurance.
- Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider’s responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
- Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
- Attends internal and external meetings, workshops, and conferences required by NTACHC
- To participates on task forces or committees, as necessary and/or required by NTACHC.
- Performs all duties and services in full compliance with NTACHC’s policies and protocols.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Administer appropriate contraceptive methods.
- Provide follow-up exams, problem revisit exams, and pregnancy assessment.
- Insert IUD's; remove IUD's, insert subdermal contraception, remove subdermal contraception.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
- Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
- Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
- Reviews ancillary test results and coordinates notification to the patient.
- Provides patient education as needed.
- Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
- To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
- Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
- Completion of all documentation and paperwork in a timely manner.
- Participate in NTACHC’s on-call schedule.
- Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
- Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
- Performs other appropriate duties as requested by NTACHC’s supervisors.
- Represent NTACHC at functions as requested.
- Supports the mission of NTACHC.
- To always maintains patient confidentiality.
- Will be available to participate in providing continuity of care.
- Other duties or responsibilities as assigned by the CMO.
- Remain abreast of current clinical practices/guidelines of the provider’s specialty.
- Remain abreast of NTACHC’s policy and procedures.
- To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
- To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
- To avoid same day clinic cancellation.
- To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel a provider’s clinic.
PERFORMANCE REQUIREMENTS
- Courteous, honest and professional at all times.
- Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
- Able to communicate and relate well with providers and clinical staff.
- Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
- Efficient, organized and accurate.
- A high degree of organization and accuracy.
- Perform complex and comprehensive medical care on a variety of patients.
- Must have strong listening, written and oral communication skills, with ability to communicate clearly.
- Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
- Train and evaluate assigned staff.
- Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
- Work with various cultural and ethnic groups in a tactful and efficient manner.
- Ability to work with diverse staff as needed.
- Demonstrate a special interest in the area of community medicine.
- Ability to travel between all clinic locations as needed when directed by NTACHC.
- Participate in any special projects, community events, and committees as required by NTACHC.
- Meet regularly with the Chief Medical Officer as required by NTACHC.
- Provide leadership to other clinical staff and healthcare workers.
- To act as a mentor to staff who require additional support and training
- To promote a positive image for all who come into contact with NTACHC’s clinical staff
- Have a broad knowledge of policies and guidelines and ensure appropriate use of these
- To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment
MINIMUM QUALIFICATIONS
- M.D. or D.O.
- Must be in possession of a valid license to practice in the State of Texas.
- Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Family Practice or Internal Medicine is required; board certification is desirable.
- Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
- Must possess current CPR course completion card level C.
- Bilingual in English and Spanish optional.
- Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
- Consent to scheduled and random drug screen testing as required by NTACHC.
- Able to navigate NTACHC’s chosen EMR and other computer programs effectively
- Maintain Board Certification once obtained
- Complete all CME training required by the Texas Medical Board
- Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained
- Remain eligible for FTCA coverage
- Successfully complete NTACHC’s credentialing process
TYPICAL PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Requires working under stressful conditions or working under irregular hours.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Thank you for your interest in North Texas Area Community Health Centers.
Job Features
Job Category | Healthcare |
Job Summary
Under the direction of the Chief Medical Officer, delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population.
Position Goal
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
Schedule/Compensation
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
Responsibilities
- Examines, diagnoses and treats patients of all ages, but with a focus on adult medicine.
- From time to time, provides in-service training for staff in selected topics in Internal or adult medicine as deemed necessary by the CMO.
- Completes medical charts after each visit according to the problem-oriented medical records system.
- Provides quality medical care according to standards established by the NTACHC committee on quality assurance.
- Supervises medical assistants and lab personnel in area of specific support services for patient care delivery.
- Attends internal and external meetings, workshops, and conferences, and participates on task forces or committees, as necessary and/or required by NTACHC.
- Performs all duties and services in full compliance with NTACHC’s policies and protocols.
- Other duties or responsibilities as assigned by CMO.
Requirements
Performance Requirements
- Courteous, honest and professional at all times.
- Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
- Able to communicate and relate well with providers and clinical staff.
- Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
- Efficient, organized and accurate.
- A high degree of organization and accuracy.
- Perform complex and comprehensive medical care on a variety of patients.
- Train and evaluate assigned staff.
- Work with various cultural and ethnic groups in a tactful and efficient manner.
- Ability to work with diverse staff as needed.
- Must have strong listening, written and oral communication skills, with ability to communicate clearly.
Minimum Qualifications
- Degree from an accredited Physician Assistant Program.
- Current unrestricted license from the Texas Physician Assistant Board to practice as a Physician Assistant in the State of Texas.
- Current prescriptive authority in the state of Texas (APNP certification) or eligibility for authority in the State of Texas.
- Annual continuing medical education as required by the Texas Physician Assistant Board.
- Must be registered and have current DEA and other such certificates to legally operate a practitioner in the State of Texas.
- Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification.
- Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training.
- Demonstrate a special interest in the area of community medicine.
- Ability to speak enough Spanish to examine Spanish-speaking patients and converse on basic level strongly preferred.
- Ability to relate to culturally diverse patients and community.
- Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
- Bilingual-English/Spanish preferred.
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Requires working under stressful conditions or working under irregular hours.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Job Features
Job Category | Healthcare |
Job Summary
Under the general direction and supervision of the Director of Business Operations. The Maintenance Worker provides quality care and maintenance to all NTACHC clinic properties.
Position Goal
It is the duty and goal of the maintenance worker to ensure that NTACHC buildings are clean and maintained at all times. He/she is also responsible for ensuring that any potential hazards are taken care of and that acts of vandalism are handled properly.
Schedule/Compensation
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
Responsibilities
- Completes daily Maintenance Work Orders as assigned by supervisor.
- Work orders to be completed per details. Deviation from assigned WO requires supervisor’s approval.
- Submits all completed work orders to supervisor with signature, date completed, and brief description of what was done.
- Responds to after hour emergency repairs as directed by supervisor.
- Identifies any safety hazards while completing routine work orders and repairs immediately. If unable to repair, notifies supervisor for further instructions
- Assists with special projects (departmental moves, special event support, new program openings, office closures, etc.) as directed.
- Assists with room set-ups as directed.
- Provides back-up coverage for evening custodial position.
- Clean debris and dust from the assigned areas.
- Use specialized equipment such as blowers and mowers to perform cleaning and landscaping duties.
- Perform both major and minor repair work around the building such as repairing locks and installing window blinds, etc.
- Replace broken windows and door locks.
- Remove signs of graffiti from walls and windows.
- Replace bulbs and capacitors.
- Ensure that control panels and electric locks are in proper working condition.
- Inspect company equipment for possible problems and report findings.
- Take measures to perform maintenance on equipment and tools.
- Perform general maintenance on sanitary and mechanical systems of buildings.
- Collect waste from ashtrays and bins and ensure proper waste management procedures are carried out.
- Assist with construction or remodeling projects.
- Maintain the overall condition of the building and grounds of all locations.
- Make sure that the grounds are free of leaves at all locations.
- Perform inspection of the premises and ensure that any hazardous conditions are immediately taken care of.
- Any other duties as assigned.
Performance Requirements
- Ability to recognize and respect cultural diversity of patients.
- Recognize and respond effectively to verbal, nonverbal, and written communication.
- Ability to follow established policies and procedures dealing with health care.
- Comply with established risk management and safety procedures.
- Able to establish and maintain effective working relationships with the public and health care team.
- Must respect the confidential nature of medical information.
- Working knowledge of standard concepts, practices, and procedures.
- Able to work efficiently and cope with emergency situations.
- Capable of using experience and judgment to plan and accomplish goals.
- Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Professional manner and appearance.
- Emotional and physical health sufficient to meet the demands of the position.
- Ability to work independently and as a team member.
- Ability to organize and prioritize tasks.
Minimum Qualifications
High School diploma or equivalent plus 1-2 years of experience in performing general maintenance repairs is required. Current knowledge of basic carpentry, electrical, plumbing and HVAC is preferred. Candidate must have a valid driver license.
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Job Features
Job Category | Facilities |
- Perform direct patient care duties.
- Examines, diagnoses and treats Pediatric patients of all ages.
- Referral of Pediatric patients that require services beyond the services that are offered at NTACHC.
- Acts as consultant on Pediatric cases referred by other NTACHC providers that is beyond the referring NTACHC providers scope of practice.
- From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
- Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
- Adhere to NTACHC’s policies and procedures regarding management of lab results, diagnostic imaging results and after-hours calls.
- Assists in internal quality control audits.
- Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
- Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
- Supervises/teaches resident physicians while directing, and being ultimately responsible for, patient care as an Attending Physician.
- Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
- Attends internal and external meetings, workshops, and conferences required by NTACHC.
- To participates on task forces or committees, as necessary and/or required by NTACHC.
- Performs all duties and services in full compliance with NTACHC’s policies and protocols.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Reviews ancillary test results and coordinates notification to the patient.
- Provides patient education as needed.
- Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
- To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
- Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
- Completion of all documentation and paperwork in a timely manner.
- Participate in NTACHC’s on-call schedule.
- Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
- Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
- Performs other appropriate duties as requested by NTACHC’s supervisors.
- Represent NTACHC at functions as requested.
- Supports the mission of NTACHC.
- To always maintains patient confidentiality.
- Will be available to participate in providing continuity of care.
- Other duties or responsibilities as assigned by the CMO.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
- Remain abreast of current clinical practices/guidelines of the provider’s specialty.
- Remain abreast of NTACHC’s policies and procedures.
- To adhere to NTACHC’s policies and procedures regarding assignment of duties to other clinical staff members.
- To practice within the scope of the providers specialty.
- Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
- Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
- Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
- To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
- To avoid same day clinic cancellation.
- To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel the provider’s clinic.
- Courteous, honest and professional at all times.
- Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
- Able to communicate and relate well with providers and clinical staff.
- Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
- Efficient, organized and accurate.
- A high degree of organization and accuracy.
- Perform complex and comprehensive medical care on a variety of patients.
- Must have strong listening, written and oral communication skills, with ability to communicate clearly.
- Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
- Train and evaluate assigned staff.
- Work with various cultural and ethnic groups in a tactful and efficient manner.
- Ability to work with diverse staff as needed.
- Demonstrate a special interest in community medicine.
- Ability to travel between all clinic locations as needed when directed by NTACHC.
- Participate in any special projects, community events, and committees as required by NTACHC.
- Meet regularly with the Chief Medical Officer as required by NTACHC.
- Provide leadership to other clinical staff and healthcare workers.
- To act as a mentor to staff who require additional support and training.
- To promote a positive image for all who come into contact with NTACHC’s clinical staff.
- Have a broad knowledge of policies and guidelines and ensure appropriate use of these.
- To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment.
- M.D. or D.O.
- Must be in possession of a valid license to practice in the State of Texas.
- Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Pediatrics is required; board certification is desirable.
- Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
- Must possess current CPR course completion card level C.
- Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
- Bilingual in English and Spanish optional.
- Consent to scheduled and random drug screen testing as required by NTACHC.
- Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
- Maintain Board Certification once obtained.
- Complete all CME training required by the Texas Medical Board.
- Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained.
- Remain eligible for FTCA coverage.
- Successfully complete NTACHC’s credentialing process.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Requires working under stressful conditions or working under irregular hours.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Job Features
Job Category | Health Care |
Responsibilities
- Schedule appointments for patients.
- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into Electronic Practice Management System (address, telephone number, financial information).
- Discuss available coverage options, including private insurance, Medicare/Medicaid/CHIP, state funded programs, sliding scale and self-pay.
- Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
- Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
- Remind caller to arrive at the designated arrival time in order to register and complete necessary paperwork.
- Remind caller of cancellation/no-show policy.
- Answer questions and offer other information, as requested, to provide patient-focused care
- Direct calls to other departments as needed.
- Use sound judgment in handling calls, especially with upset patients.
- Understanding of when to escalate calls to manager/providers/practice manager.
- Make reminder calls as requested.
- Make calls to reschedule appointments when necessary.
- Serve as the communication liaison between patient and clinical staff by inputting and updating tasks in designated system.
- Other reasonably related duties as assigned by supervisor or manager.
Performance Requirements
- Ability to recognize and respect cultural diversity of patients.
- Recognize and respond effectively to verbal, nonverbal, and written communication.
- Ability to follow established policies and procedures dealing with health care.
- Possess willingness to accept direction and perform repetitive tasks.
- Comply with established risk management and safety procedures.
- Able to establish and maintain effective working relationships with the patients and health center team.
- Must respect the confidential nature of medical information.
- Working knowledge of standard concepts, practices, and procedures.
- Able to work efficiently and cope with emergency situations, including scheduling changes and provider requirements.
- Capable of using experience and judgment to plan and accomplish goals.
- Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- High School Graduate or Equivalent Preferred.
- One (1) year of Data Entry/Medical Office Experience Preferred.
- Good computer skills and a working knowledge of Microsoft Office.
- Good communication skills including verbal and written.
- Professional manner and appearance.
- Emotional and physical ability to meet the demands of the position.
- Bi-lingual (English/Spanish) highly preferred.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Requires working under stressful conditions or working under irregular hours.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Features
Job Category | Administration |
- Main role will focus on the monitoring and supporting the management of providers’ PAQ and inbox, while working in collaboration with the providers and following standing delegation orders to address patient care needs and coordination.
- Monitors, supports and implements the TVFC program management and reporting requirements for the clinic.
- Educates the patient and family/significant others about diagnosis and the plan of care. Acts as a resource for facilitating communication when necessary.
- Coordinates the delivery of patient care provided by the health care team
- Maintains clinical expertise and competency (to include age specific competency) as well as demonstrates thorough knowledge of procedures to deliver quality primary health care.
- Documents delivery of health care and nursing process in accordance with the Center’s policies and procedures in a timely, accurate, and consistent manner.
- Interacts with health center personnel and assists providers to ensure optimal patient care and to obtain optimum patient flow and increased patient satisfaction.
- Identifies and responds promptly to changes in patient’s condition and/or clinic environment.
- Coordinates and delegates the timely processing of patient referrals, prescribed medications, and other identified needs of the patient.
- Acts as a resource within the clinic to other staff members in regard to patient care and education.
- Acts as a resource for the clinical staff for immunization administration including patient education and staff training.
- Participates as a team member and promotes teamwork by assisting others with patient care and department activities and serves as a mentor to Certified Medical Assistants when applicable.
- Maintains adequate inventory of medical forms, supplies, in-house medications, immunizations and completes monthly inventory reports as required.
- Performs maintenance and controls on medical equipment and documents results.
- Administers all medications accurately using the five (5) rights of medication administration, documenting medications according to health center policy and procedures.
- Upon completion of laboratory skill assessment, performs all laboratory functions according to Provider orders.
- Maintains an adequate inventory of stock medications.
- Verifies patient’s medications with provider’s orders.
- Responds to home health, nursing home, and patient and outside pharmacy, etc. calls for refills and clarification of orders.
- Assists in maintaining an efficient, safe, secure, orderly, and aseptic environment of care for all patients and employees.
- Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans.
- If bilingual, translates in Spanish between non-Spanish speaking staff and Spanish speaking patients as requested.
- Performs all other duties as assigned.
- Monitor and maintain clinic optimum patient flow, services delivery and continuity of care
- Ensure that patient confidentiality is maintained.
- Ensure that patients and coworkers are treated in a courteous professional manner. Provide ongoing customer service training.
- Ensure quality control over patient records and data collection. Monitor release of record procedures and maintain HIPPA regulations throughout the Center.
- Keeps Director of Nursing & Access informed of all significant staffing issues including but not limited to any proposed policy or procedural changes, disciplinary actions, opportunities to enhance the support to providers or address any provider concerns.
- Will work with DONA to coordinate orientation of new staff support employees regarding skills and duties.
- Participates in the review of resumes, credentials and participates in interviews of applicants with HR and Director of Nursing & Access.
- In conjunction with Director of Nursing & Access, will perform periodic assessments to determine deficiencies in clinical performance and new hires, which includes but is not limited to: a. Log keeping (abnormal Pap Smears, sub-specialty referrals, pregnancy/perinatal, STD, temperature, Clinical Measures data entry, DAP pharmacy recall, immunizations, etc.) b. Skills: (vital signs, therapeutic injections, and immunizations, adult and pediatric catheterization, sterile field/tray setup, instrument sterilization, oxygen tank use and maintenance, crash cart use and maintenance, EKG, etc.) c. Policies and procedures (universal precautions, consent forms, needle disposal, identification and proper disposal of expired medications, etc.) d. Conducts periodic nursing meetings; in conjunction with Director of Nursing & Access. Agenda and minutes are to be forwarded to the CMO and Senior Management. (Agenda and minutes are to be typewritten.) • Participates in three-month, six-month and annual evaluations of staff with input from providers, Director of Nursing & Access, Compliance and Quality Officer and/or CMO as needed. • Provides nursing coverage in emergency shortage situations. • Manage and coordinate aspects for the facility to comply with requirements of NCQA Patient- Centered Medical Home recognition with the assistance of the Director of Nursing & Access. • Other duties as assigned.
Job Features
Job Category | Health Care |
Job description
ASSOCIATED WITH NATIONAL HEALTH SERVICES CORPS (LOAN REPAYMENT)
Job Summary:
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The Licensed Practitioner of the Healing Arts (LPHA),
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Licensed Clinical Social Worker (LCSW),
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Advanced Practice Registered Nurse (APRN),
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Physician Assistant (PA),
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Licensed Professional Counselor (LPC),
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Licensed Marriage/Family Therapist (LMFT),
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Provisionally Licensed Psychologist (PLP)
Will perform, in an integrated Federally Qualified Healthcare Center (FQHC) psychosocial diagnostic assessments by conducting interviews of patients and their families /
significant others (if appropriate), contacting outpatients service providers, and investigating histories through contacting prior agencies, schools, court personnel, and other
sources of collateral information in order to identify strengths and problems, and develop an individual treatment plan (ITP) which maximizes patient functioning in their
community.
Please Note: This position is 40 hours per week.
Position Goal
To provide patient behavioral healthcare with utmost customer service, compassion, and integrity in a federally qualified healthcare clinic setting.
Duties/ Responsibilities (these duties are a general summary and not all inclusive):
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Utilizing a collaborative documentation approach, completes a comprehensive social determinants of health assessment which is maintained in the patient’s electronic health record (EHR) within five days of initial contact with the patient according to established center’s Quality Improvement Plan (QIP) workflow.
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Coordinates the development of individual service plans (ISP) for patients on caseload. Ensures that the primary care provider team inputs are coordinated with ISP development according to established Texas Department of State Health Services (DSHS) Clinical Management Behavioral Health System (CMBHS) criteria and timelines.
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Provides clinical case management for cases assigned to ensure timely and effective delivery and management of services identified on the ISP.
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Provides patients with self-management skills and educational information needed so they can be full participants in their own treatment and recovery.
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Provides highly skilled clinical social work services to patients and their families, utilizing a wide array of intervention modalities including Cognitive Behavioral Treatment (CBT), Motivational Interviewing, individual, group, and family therapy for the purposes of changing maladaptive behavior, enhancing client capacity to cope with symptoms of mental health challenges and / or substance abuse, completing a relapse prevention plan with patients who are in remission, and improving communication and interactions between the patient and his or her primary support system.
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Coordinates via a Social Determinates of Health (SDOH) Lens, pre-discharge arrangements and communications with primary care providers, completes oral and written referrals in an accurate and timely manner to aftercare services for community-based services, psychosocial rehabilitation services, specialized outpatient therapy and medication, residential services, substance abuse services, and other agencies as determined by patient need.
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Provides highly skilled psychoeducation services to patients, their families, and other service providers to increase understanding of mental health challenges, substance abuse, legal factors, and other issues as determined by patient need to enhance patient and family knowledge and utilization of rehabilitation processes and resources.
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Provides brief, solution focused counseling and intervention for patients who need mental health services.
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Documents interventions in progress notes, group treatment notes, and patient and family education form according to CMBHS established standards. Utilizes goal orientated focus for interventions and documentation.
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Maintains knowledge of current developments in statutes, case law, and departmental/agency regulations in the fields of social work, and mental health. Utilizes this knowledge in providing direct services and in collaboration with Center’s primary care providers.
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Consults with patient and primary care provider about behavioral treatment options and preferences; coordinates initiation of ISP, identifies possible barriers to treatment and supports development of solutions to barriers.
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Support patient service flow through the maintenance of collaborative processes with various NTACHC staff to enhance the “patient experience”.
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Monitors patients closely (in-person or by phone) to administer follow up assessments and facilitate engagement in treatment.
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Works with primary care clinical team and leadership in ensuring patient flow for behavioral health services, including scheduling of patients.
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Works, where indicated, to effect behavioral changes in patients with, or at risk for, physical disorders and helps them make healthier lifestyle choices.
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Gives primary care providers timely feedback about the patients ’s care, treatment recommendations, and progress via verbal feedback and documentation in the patients record.
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Provides social work supervision to assigned graduate students. Assigns, monitors, and evaluates work for assigned social work intern and unlicensed social work staff.
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Provides leadership in social work department and center wide performance improvement / quality improvement activities.
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Performs other duties as assigned by the Director of Behavioral Health consistent with professional standards, the goals, and objectives of the program and with the clinical practice policies of NTACHC.
Performance Requirements
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Demonstrated knowledge of the principles and practices of psychiatric and basic social work practices, including but not limited to, integrative behavioral health, cognitive behavioral and solution focused therapies, collaborative documentation, substance abuse treatment, psychotherapies, psychological, and emotional growth, and development.
2. Familiarity with the types and applications of emergency medical procedures, such as CPR.
3. Basic uses of diagnostic procedures employed in social work practice.
4. Knowledge of motivational interviewing and problem-solving techniques.
5. Ability to follow and give clear, precise, oral, and written instructions.
6. Capacity to participate in a multi-disciplinary primary care health care team.
7. Skilled in preparing, implementing, and monitoring ISP’s.
8. At least three years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a master’s degree in social work. Based on assignment to second-level supervisory positions, at least one year of experience must have been in a supervisory capacity.
9. A Master's or higher degree in social work, Licensed Professional of the Healing Arts (LPHA) is required.
10. Licensure as a Licensed Independent Clinical Social Worker or Licensed Practitioner of the Healing Arts (LPHA) by the Texas State Board of Social Worker /Professional Counselors Examiners is required.
11. Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Texas Motor Vehicle Operator's license/insurance or the equivalent from another state.
SUBSTITUTIONS:
1) A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required nonsupervisory experience based on two years of education for one year of experience.
2) No substitution will be permitted for the required supervisory experience. One year of education equals 30 semester hours. Education toward a degree will be prorated based on the proportion of the requirements actually completed.
Preferred Qualifications
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Experience working with diverse individuals with medical, behavioral, substance abuse and/or emotional challenges.
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Proficiency in Microsoft Office applications including Outlook, Word, and Excel.
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Given the population served, bilingual or multilingual fluency a plus.
Typical Physical Demands:
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position.
Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions
associated with their position.
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Carrying: Transporting an object, usually by hand, arm or shoulder.
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Lifting: Raising or lowering an object 25-50 pounds.
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Repetitive Motions: Making frequent movements with a part of the body.
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Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
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Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Job description
Job Summary
The Human Resources Coordinator is responsible for coordinating and assisting and execution of employee recruitment, hiring, orientation and termination processes as needed. Additional responsibilities include assisting employees with benefits, maintain employee files both electronic and hard copy files. Coordinates, implements and supports employee initiatives including the annual benefits open enrollment, employee satisfaction survey, required state trainings and others and preparation of supporting reports as requested. Support board led Personnel Committee requests.
Position Goal
Provide administrative support in performing the positions duties and the team with utmost customer care, compassion, and integrity to improve the quality of care for the patients and the community.
Schedule/Compensation
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
Responsibilities
1. Coordinates all the recruitment, hiring, new employee orientation and termination efforts.
2. Prep new onboarding/orientation and conduct the orientation throughout the weeks.
3. Participate in career fairs in person and virtually.
4. Assist with development of HR policies.
5. Conduct the process for the credentialing items for students, providers and CMAs.
6. Assist with preparation of annual HR department operational and tactical goals.
7. Process and respond to employee questions for various employee benefit programs, such as group insurance, life, medical and dental, accident and disability, insurance, pensions, investments, and savings; and health maintenance organizations and interact with vendors for enrollment, changes and termination of benefits.
8. Coordinates and maintain human resources benefits such as disability insurance, medical and life insurance and vendor updates with each.
9. Provide benefit new hire orientations, enrollments, and claims processing of insurance. Process and maintain all status reports and pay changes, both on computer and paper system.
10. Schedules meetings and interviews as requested by the director of HR.
11. Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
12. Files documents into appropriate employee files.
13. Assists or prepares correspondence as requested.
14. Prepares new-employee files.
15. Processes mail.
16. Assist with employee files, assuring accuracy, compliance and confidentially. i.e.: unemployment claims, verifications, I9 status and State regulations.
17. Done timely and accurately including redaction of all required information prior to filing after information is processed.
18. Originate and maintain employee files regarding the tracking of raises and assist Payroll Clerk with benefit deductions or additions in company payroll system.
19. Assist employees in filing health, dental, life, and all other related and deferred benefit claims.
20. Assist with implementation of new benefit programs; arrangement and delivery of employee information presentations and enrollments.
21. Maintain personnel files, assist with preparation of HR policies and updates documents as necessary.
22. Update employee handbook changes and all employee correspondence, reports, and forms.
23. Assist with obtaining statistics and information in renewal process of any Health, Life and Retirement plans as requested for annual open enrollment.
24. Assist with preparation and setup of meetings designed to help employees obtain information and understand company benefits and other programs.
25. Coordinating employee satisfaction survey and initiatives.
26. Other duties as assigned.
Performance Requirements
1. Must have a strong attention to detail.
2. Serves as a liaison between human resources and all levels of employees, contractors, interns, students, temps and vendors as needed.
3. Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
4. Strong detail and organizational skills.
5. Strong writing, communication and presentation skills, including the ability to gather, condense, and communicate information for presentation to staff and the Board as requested.
6. Strong research and analysis skills.
7. Effectively communicate with people in potentially stressful situations.
8. Demonstrate the highest level of ethical behavior.
9. Possess a work ethic that includes neatness, punctuality and accuracy.
10. Exhibit a professional, business like appearance and demeanor.
11. Maintains confidentiality of sensitive information
12. Willingness to travel between clinic locations if needed.
13. Ability to solve problems.
14. Ability to prioritize and allocate resources as urgencies change daily.
15. Ability to utilize Microsoft Word, Excel, PowerPoint, Outlook and learn new software as needed.
16. Excellent keyboarding accuracy, syntax and proofreading ability.
Minimum Qualifications
· Bachelor’s degree in HR or related discipline preferred with minimum of Associate’s degree.
· Bilingual in English and Spanish is preferred.
· At least two years related experience required.
· Computer skills with Microsoft Windows and Office Professional (Word, Excel, and PowerPoint), including knowledge ability to learn new software programs.
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
· Carrying: Transporting an object, usually by hand, arm or shoulder.
· Lifting: Raising or lowering an object 25-50 pounds.
· Repetitive Motions: Making frequent movements with a part of the body.
· Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
· Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Job Features
Job Category | Administration |
JOB SUMMARY
Under the general supervision of the Associate Director of Care Coordination & Special Programs, the Phone Triage Nurse will be responsible for the nurse phone line, over-the-phone patient triaging, assist with nurse case management, nursing assessments, collaboration with providers and other departments, and provision of quality patient care. This role provides leadership, direction, and management in the position’s duties with utmost customer care, compassion, and integrity in supporting the quality of care for the patients and the community.
RESPONSIBILITIES
1) Monitors and responds to triage calls on the nurse phone line.
2) Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers, and home care advice or to schedule patients to their physician during office hours.
3) Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history.
4) Uses computerized clinical decision-making including algorithms that closely imitate physician logic and thought patterns, as guide.
5) Obtains appropriate input and direction from the physician/provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.
5) Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to ER immediately or arranges for ambulance.
6) Provides appropriate home health advice to patients who do not need to go directly to the ER.
7) Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response via Nextgen Electronic Health Record system. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care.
8) Arranges appointments for patients who do not need to go to ER but need to see a physician/provider. Consults with physician/provider as needed.
9) Utilize standing orders, triage protocols and algorithms appropriately.
10) Acts, when designated, in “Ask a Nurse” capacity, managing routine information requests from patients, e.g., “Do I need a flu shot every year? When are you giving these shots?”
10) Serve as a clinical resource and professional role model for other nursing staff.
11) Prioritizes work tasks and services and completes tasks in a timely manner.
12) Assist in medical chart reviews and compiling data for audits and reports.
12) Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care
13) Assist Managing Nurse with developing nursing policies and procedures.
14) Maintains accurate, clear, and concise progress notes, problem lists, and medication lists.
15) Provides patient education regarding disease processes, therapies, and healthful behaviors.
16) Communicates appropriately and tactfully with staff, consultants, patients, significant others, and community. 17) Reduce conflict and increase patient satisfaction whenever possible through timely response to calls.
18) Participates in staff, planning, in-service, and other meetings as needed.
19) Participates in Performance Improvement activities as assigned.
20) Performs other duties as assigned.
PERFORMANCE REQUIREMENTS
1. Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills
2. Computer skills and knowledge of word processing
3. Recommends and collaborates in in-service education programs to promote staff development.
4. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
5. Must be able to identify and categorize each patient’s age-specific grouping of needs, such as those for infant, adolescent, or geriatric patients.
6. Assist in NTACHC policy development and management of organizational policies and procedures.
7. Maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education.
MINIMUM REQUIREMENTS
- Must be a licensed nurse, LVN, RN or BSN
- Possesses current License in State of Texas.
- Maintain current CPR and/or ACLS/BCLS certification
- Minimum of three years’ experience in direct patient care, preferably in an ambulatory care setting
- Minimum of three years increasingly responsible nursing management, experience preferably in out-patient setting.
- Experience in Multi-Group Health Center setting preferred
- Bilingual in Spanish/English Required
TYPICAL PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Carrying: Transporting an object, usually by hand, arm, or shoulder.
- Lifting: Raising or lowering an object 25-50 pounds.
- Repetitive Motions: Making frequent movements with a part of the body.
- Requires working under stressful conditions or working under irregular hours.
- Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations, and other conditions common to a clinical environment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a moderate noise level in the work environment is required.
Click here to apply for this position.
Thank you for your interest in North Texas Area Community Health Centers.
Job Features
Job Category | Healthcare |
Must have experience in Family Medicine or Women's Health |
JOB SUMMARY
Performs duties under direction of the Director of Nursing to assist in examination and treatment of patients. Under general supervision, makes interpretations and exercises some discretion in routine situations
POSITION GOAL
Provide direct patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
RESPONSIBILITIES
- Obtains, evaluates, and records patient history in medical file.
- Obtains and measures vital signs and records information on patients' charts.
- Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
- Assists in the examination of patients under the direction of a physician.
- Explains treatment procedures to patients.
- Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
- Performs routine diagnostic and laboratory tests.
- Respond to request for follow-up, manage tasks in NextGen.
- Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
- Provide assistance to nurses, medical assistants and providers as needed.
- Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
- Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
- Perform phlebotomy/ finger stick as permitted by training.
- Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
- Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
- Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
- Understand all emergency protocols and respond accordingly.
PERFORMANCE REQUIREMENTS
- Ability to recognize and respect cultural diversity of patients.
- Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
- Recognize and respond effectively to verbal, nonverbal, and written communication.
- Ability to follow established policies and procedures dealing with health care.
- Comply with established risk management and safety procedures.
- Able to establish and maintain effective working relationships with the public and health care team.
- Must respect the confidential nature of medical information.
- Working knowledge of standard concepts, practices, and procedures.
- Able to work efficiently and cope with emergency situations.
- Capable of using experience and judgment to plan and accomplish goals.
- Good computer skills and a working knowledge of Microsoft Office.
- Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Professional manner and appearance.
- Emotional and physical health sufficient to meet the demands of the position.
- Ability to stand for long periods of time.
- Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.
MINIMUM QUALIFICATIONS
- High school diploma or GED required.
- Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
- American Heart Association
- American Red Cross
- Medical Assistant Certificate from one of the following organizations required.
- CMA - American Association of Medical Assistants (AAMA)
- RMA - American Medical Technologists (AMT)
- CCMA- National Health Career Association (NHA)
- NRCMA through National Association of Health Professionals (NAHP)
- NCMA- National Center for Competency Testing (NCCT)
- Prior professional experience as a Medical Assistant is a definite plus.
- Bilingual (English/Spanish) highly preferred
- Valid driver’s license and auto insurance as traveling to different clinic locations may be required at times.
TYPICAL PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Balancing: Maintaining body equilibrium to prevent falling over.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Crouching: Bending body downward and forward by bending legs.
- Eye/Hand/Foot Coordination: Performing work through use of two or more.
- Feeling: Perceiving attributes of objects by means of skin receptors.
- Fingering: Picking, pinching or otherwise working with fingers.
- Handling: Seizing, holding, grasping or otherwise working with hand(s).
- Hearing: Perceiving the nature of sounds by ear.
- Pulling: Exerting force on an object so that it is moving to the person.
- Pushing: Exerting force on an object so that the object is away.
- Reaching: Extending the hand(s) and arm(s) in any direction.
- Repetitive Motions: Making frequent movements with a part of the body.
- Standing: Remaining on one's feet in an upright position.
- Stooping: Bending the body by bending the spine at the waist.
- Talking: Expressing or exchanging ideas by means of spoken words.
- Walking: Moving about on foot on uneven surfaces.
- Lifting: Raising or lowering an object 25-50 pounds.
Thank you for your interest in North Texas Area Community Health Centers.
Job Features
Job Category | Health Care |
Must have experience in Family Medicine or Women's Health |
JOB SUMMARY
Performs duties under direction of the Director of Nursing to assist in examination and treatment of patients. Under general supervision, makes interpretations and exercises some discretion in routine situations
POSITION GOAL
Provide direct patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
RESPONSIBILITIES
- Obtains, evaluates, and records patient history in medical file.
- Obtains and measures vital signs and records information on patients' charts.
- Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
- Assists in the examination of patients under the direction of a physician.
- Explains treatment procedures to patients.
- Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
- Performs routine diagnostic and laboratory tests.
- Respond to request for follow-up, manage tasks in NextGen.
- Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
- Provide assistance to nurses, medical assistants and providers as needed.
- Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
- Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
- Perform phlebotomy/ finger stick as permitted by training.
- Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
- Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
- Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
- Understand all emergency protocols and respond accordingly.
PERFORMANCE REQUIREMENTS
- Ability to recognize and respect cultural diversity of patients.
- Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
- Recognize and respond effectively to verbal, nonverbal, and written communication.
- Ability to follow established policies and procedures dealing with health care.
- Comply with established risk management and safety procedures.
- Able to establish and maintain effective working relationships with the public and health care team.
- Must respect the confidential nature of medical information.
- Working knowledge of standard concepts, practices, and procedures.
- Able to work efficiently and cope with emergency situations.
- Capable of using experience and judgment to plan and accomplish goals.
- Good computer skills and a working knowledge of Microsoft Office.
- Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Professional manner and appearance.
- Emotional and physical health sufficient to meet the demands of the position.
- Ability to stand for long periods of time.
- Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.
MINIMUM QUALIFICATIONS
- High school diploma or GED required.
- Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
- American Heart Association
- American Red Cross
- Medical Assistant Certificate from one of the following organizations required.
- CMA - American Association of Medical Assistants (AAMA)
- RMA - American Medical Technologists (AMT)
- CCMA- National Health Career Association (NHA)
- NRCMA through National Association of Health Professionals (NAHP)
- NCMA- National Center for Competency Testing (NCCT)
- Prior professional experience as a Medical Assistant is a definite plus.
- Bilingual (English/Spanish) highly preferred
- Valid driver’s license and auto insurance as traveling to different clinic locations may be required at times.
TYPICAL PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
- Balancing: Maintaining body equilibrium to prevent falling over.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Crouching: Bending body downward and forward by bending legs.
- Eye/Hand/Foot Coordination: Performing work through use of two or more.
- Feeling: Perceiving attributes of objects by means of skin receptors.
- Fingering: Picking, pinching or otherwise working with fingers.
- Handling: Seizing, holding, grasping or otherwise working with hand(s).
- Hearing: Perceiving the nature of sounds by ear.
- Pulling: Exerting force on an object so that it is moving to the person.
- Pushing: Exerting force on an object so that the object is away.
- Reaching: Extending the hand(s) and arm(s) in any direction.
- Repetitive Motions: Making frequent movements with a part of the body.
- Standing: Remaining on one's feet in an upright position.
- Stooping: Bending the body by bending the spine at the waist.
- Talking: Expressing or exchanging ideas by means of spoken words.
- Walking: Moving about on foot on uneven surfaces.
- Lifting: Raising or lowering an object 25-50 pounds.
Thank you for your interest in North Texas Area Community Health Centers.
Job Features
Job Category | Health Care |
Must have experience in Adult Medicine or Women's Health |
- Obtains, evaluates, and records patient history in medical file.
- Obtains and measures vital signs and records information on patients' charts.
- Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
- Assists in the examination of patients under the direction of a provider.
- Explains treatment procedures to patients.
- Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
- Performs routine diagnostic and laboratory tests.
- Respond to request for follow-up, manage tasks in NextGen.
- Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
- Provide assistance to nurses, medical assistants and providers as needed.
- Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
- Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
- Perform phlebotomy/ finger stick as permitted by training.
- Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
- Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
- Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
- Understand all emergency protocols and respond accordingly.
- Ability to recognize and respect cultural diversity of patients.
- Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
- Recognize and respond effectively to verbal, nonverbal, and written communication.
- Ability to follow established policies and procedures dealing with health care.
- Comply with established risk management and safety procedures.
- Able to establish and maintain effective working relationships with the public and health care team.
- Must respect the confidential nature of medical information.
- Working knowledge of standard concepts, practices, and procedures.
- Able to work efficiently and cope with emergency situations.
- Capable of using experience and judgment to plan and accomplish goals.
- Good computer skills and a working knowledge of Microsoft Office.
- Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Professional manner and appearance.
- Emotional and physical health sufficient to meet the demands of the position.
- Ability to stand for long periods of time.
- Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.
- High school diploma or GED required.
- Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
- American Heart Association
- American Red Cross
- Medical Assistant Certificate from one of the following organizations required.
- CMA - American Association of Medical Assistants (AAMA)
- RMA - American Medical Technologists (AMT)
- CCMA- National Health Career Association (NHA)
- NRCMA through National Association of Health Professionals (NAHP)
- NCMA- National Center for Competency Testing (NCCT)
- Prior professional experience as a Medical Assistant is a definite plus.
- Bilingual (English/Spanish) highly preferred
- Valid driver’s license and auto insurance as traveling to different clinic locations may be required at times.
- Balancing: Maintaining body equilibrium to prevent falling over.
- Carrying: Transporting an object, usually by hand, arm or shoulder.
- Crouching: Bending body downward and forward by bending legs.
- Eye/Hand/Foot Coordination: Performing work through use of two or more.
- Feeling: Perceiving attributes of objects by means of skin receptors.
- Fingering: Picking, pinching or otherwise working with fingers.
- Handling: Seizing, holding, grasping or otherwise working with hand(s).
- Hearing: Perceiving the nature of sounds by ear.
- Pulling: Exerting force on an object so that it is moving to the person.
- Pushing: Exerting force on an object so that the object is away.
- Reaching: Extending the hand(s) and arm(s) in any direction.
- Repetitive Motions: Making frequent movements with a part of the body.
- Standing: Remaining on one's feet in an upright position.
- Stooping: Bending the body by bending the spine at the waist.
- Talking: Expressing or exchanging ideas by means of spoken words.
- Walking: Moving about on foot on uneven surfaces.
- Lifting: Raising or lowering an object 25-50 pounds.
Job Features
Job Category | Health Care |