Clinical Manager – RN or LVN

JOB SUMMARY

The Clinical Manager is an integral part of the health care team. The Clinical Coordinator support providers including but not limited to patient workflow, PAQ management, prescription need management using Standing Delegation Orders, and assisting in inbox management. Similarly, the Clinical Coordinator will collaboratively work with the Director of Nursing and Access in the daily clinic oversight of clinical staff, in addition to leading, mentoring, and providing quality patient care, to include but not limited to administering, monitoring and managing the immunization programs, providing health education to patients of all ages in accordance with established nursing standards; all while working with all health center personnel to ensure an efficient and safe environment of care.

POSITION GOAL
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

Clinical Duties:

• Pre-planning (i2i, ImmTrac2, labs, screening tests like Mammos/FIT, etc.)
  • Patient Care
  • Intake (rooming, vitals, documentation of CC and brief HPI (structured preferred), verifying medication list, entering pharmacy, confirming allergies, administer screening tools- PHQ9, PHQ9-M, GAD 7, ASQ, MCHAT, Human Trafficking, etc.)
  • Assist Providers (Uses five (5) rights of medication administration, run POC tests, repeat BP’s, doing EKGs, collecting state screens, procedures, admin meds/vaccines and document
  Clinical Manager Revised: Sept. 8, 2025
  Approved: Sept. 8, 2025
  in logs, translating sensitive information)
• • Patient Discharge (lab/imaging/referral orders, printing patient plan, explaining referrals/orders for screening tests, scheduling follow up visits if requested by provider)
  • Packaging bedside labs and taking to LabCorp (pap, aptima, urine cx/ua, throat cultures, etc.)
  • Nurse Visits
  • Room Turnover (cleaning, stocking, neat/tidy)
  • PXP Tasks (Provider, Nurse, Personal- documenting, addressing, tasking- i.e.. relaying messages to patients)
  • Assist in Ordering labs as needed (standing orders (sick or well), routine labs)
  • Filing Incident Reports when appropriate
  • Daily vaccine temp logs
  • Medication Prior Authorizations
  • Nurse Line VM’s (English/Spanish- listening, documenting, addressing, tasking)
  • Call Center (tending to urgent calls coming in to call center that need to be addressed immediately)
  • Address daily morning messages and messages sent after monthly All Staff meetings sent by answering service
  • Autoclaving & Infection Control
  • Perform Spore Counts and file passing letter
  • POC Test Controls & Logs
  • Bedside Medication Inventory/Ordering & Logs
  • OTC Medication Inventory/Ordering & Logs
  • Birth Control Device Inventory & Logs
  • Vaccine Logs
  • Inventory & Ordering Medical supplies- including AED, Oxygen, etc.
  • Vaccine Management
  a. Serve as primary Vaccine Coordinator for their clinic
  b. TVFC- inventory, ordering, VOAS management, participate in annual enrollment
  c. ASN- inventory, ordering, VOAS management, participate in annual enrollment
  d. Private- inventory and ordering
  e. Flu- yearly pre-booking in TVFC/private
  f. Participate in yearly state audit for TVFC/ASN
  g. Participate in yearly IQUIP Project

Operational Duties:

• • Assist in Creating/Updating SOPs and Policies
  • Yearly Data Logger Calibration
  • Instrument inspections/calibrations
  • Serve as a backup for inventory & ordering medical supplies- including AED, Oxygen, etc.
  • Birth Control Device Ordering
  • Maintenance of ER Tackle Box
• • Assist in Emergency Drill Coordination & Running Emergency Drills
  • Audit Spore Count reports, POC logs, bedside and ER box med logs, vaccine logs
  • Vaccine Management
  a. Serve as the Backup Vaccine Coordinator for their clinical site
  b. TVFC- oversee inventory, ordering, and VOAS management; participate annual enrollment
  c. ASN- oversee inventory, ordering, and VOAS management; participate annual enrollment
  d. Private- oversee inventory and ordering; disbursement of vaccines to other clinic sites
  e. Flu- oversee yearly pre-booking in TVFC/private; disbursement of vaccines to other clinic sites
  f. Participate in yearly state audit for TVFC/ASN
  g. Participate in yearly IQUIP Project
  • Disbursement of supplies only shipped to Northside to other clinic sites (i.e. Nexplanon’s, IUD’s, private stock vaccines ordered through NTACHC pharmacy, etc.)
  • Addressing Incident Reports
  • Attending Daily Huddle b/t Access & Clinical

People Leadership Duties:

• • Reviewing resumes, Interviewing candidates
  • Clinical Dept Staff Scheduling
  • Adjusting/Approving Timesheets & Vacation/Sick requests
  • Employee Requisition & NERF
  • Onboarding & Training (Clinical Department Orientation)
  • 30, 60, 90-day New Hire evaluations
  • Annual Performance Evaluations
  • 1:1’s with Direct Reports
  • Performance Reviews as needed including PIPs
  • Managing Call-ins
  • Employee Training (department in service, dissemination of updates to SOPs/Policies, etc.)
  • Other duties as assigned.

Performance Requirements:

• Ability to recognize and respect cultural diversity of patients.
• Serve as the communication liaison between patient and provider. Capable of documenting patient communication and providing clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the health care team.
• Working knowledge of standard concepts, practices, and procedures.

• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Professional manner and appearance.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to stand for long periods of time.
• Knowledge of basic principles of health promotion, prevention and motivation.
• Knowledge of protocols in general and an ability to quickly gain specific knowledge of the Center’s current operational protocols.
• Knowledge of medical terminology and appropriate abbreviations.
• Demonstrates knowledge of the Texas Nursing Practice Act.
• Ability to read and comprehend medical instructions, short correspondence, and memos.
• Ability to document, with clarity, all information relevant to a patient’s needs.
• Ability to effectively present information in small group situations to patients, Center staff, and the general public.
• Ability to work cooperatively with community agency personnel to coordinate services for patients.
• Ability to use a glucometer and other patient testing equipment and interpret the results correctly.
• Ability to use office equipment including but not limited to computers, fax machines, telephones and copiers.
• Ability to prioritize and allocate resources.
• Consent to scheduled and random drug screen testing as required by NTACHC.

Minimum Qualifications

• Prefer Licensed Vocational Nurse (LVN) with at least 3 years’ experience in an outpatient or Community Health Center.
• Prefer at least 3 years of supervisory experience.
• Maintain current CPR and/or ACLS/BCLS
• Bi-lingual (English/Spanish) highly
• Valid Driver’s license and auto insurance as traveling to different clinic locations will be required at times.

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