Director of Behavioral Health

JOB SUMMARY
North Texas Area Community Health Center (NTACHC) is seeking a dynamic, recovery-oriented Director to serve as the Director of Behavioral Health. This experienced Clinical Leader will be responsible for overseeing our vibrant health center’s continuum of behavioral health services based on the Primary Care Behavioral Health (PCBH) model of care at its three locations. As a member of NTACHC’s middle management team, the Director of Behavioral Health will work to further the center’s PCBH vision that promotes and maintains the delivery of high-quality integrated behavioral health services.

POSITION GOAL
To provide and enhance the delivery of behavioral health services at the primary care level with utmost customer service, compassion, and integrity in a federally qualified healthcare clinic setting.

SCHEDULE/COMPENSATION
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Provide directions to behavioral health care consulting staff (BHC’s) at NTACHC’s three sites. Responsible for PCBH program development and implementation with a focus on fulfilling NTACHC’s clinical pathway initiatives, integration of Evidence Based Practice (EBP) as well as providing recovery-based care: conduct data analysis, utilization management & evaluation.
• Provides a small caseload of direct clinical/consultation services to clientele at the center and at satellites.
• Works with the Director of HIM (Health Information Management) to develop, monitor, review, and sustain EHR (Electronic Health Record) behavioral health reporting and analytical requirements.
• Oversees the development, implementation, and management of a robust telehealth service.
• Supervise the utilization of assessments on client functioning and develop short term, individualized treatment plans within 30 days that are periodically re-assessed according to Texas Medicaid and HHSC requirements.
• Directly supervise the BHC team of each site and ensure that implementation of the EHR Individual Services Consultation Planning process and case management/ social determinant of health services follow Texas HHSC regulations and standard business practices.
• Provides Clinical & Administrative oversight of the service authorizations and case management services.
• Oversees the maintenance and review of EHR case files including session (consultation) case notes, treatment plans, monthly progress reports, telephone consultations, and termination summaries.
• Coordinate with the Psychiatric Care Consultants (PCC’s) in all cases needing psychiatric/psychological consultation.
• Oversees scheduled case grand rounds and those on as-needed basis.
• Supervises regular peer review in which clinical and consultation proficiency may be reviewed.
• Provide diagnosis and billing information monthly on all cases seen.
• Oversee the BHCs’ participation in applicable, appropriate, related, required professional development/training opportunities, performance evaluations, and related processes in concert with HR.
• Initiates and supports BHC’s in the maintenance of cross-cultural awareness in the performance of all responsibilities.
• Oversight of contracted/partnership programs. Provide regular clinical and administrative consultation and oversight into referral sources. Evaluate utilization of referred services; monitor referred service delivery; coordinate the referral and discharge process.
• The Director participates in budget development and monitors designated spending plan items.
• Participates regularly in meetings with Community stakeholders to ensure services to patients stay on target with this important service.
• The manager also oversees the supervision of interns and students who participate in the respective sites and services.
• Participate in recruitment, training, and onboarding of new BHC staff.
• Provides Reciprocal Guidance, Clinical Support, Collaborates with the NTACHC’s Leadership Team in conjunction with the Director of Business Operations.
• Other duties or responsibilities assigned by the Director of Business Operations.

TECHNICAL LEADERSHIP

• Provide strategic and technical direction for NTACHC’s ancillary programs, including to identify, secure and/or adapt resources.
• Serve as technical lead for the development and submission of successful proposals to expand the quality and scope of the program.
• Lead programs project design and program planning, including the selection of appropriate methodologies for program implementation, capacity building, monitoring and evaluation (i.e.: identifying key indicators), and supporting relevant research and/or survey methodologies).
• Foster organizational learning and cross pollination of promising practices throughout the organization as well as between NTACHC and partners through sharing information electronically, via workshops, tool kits, compilation documents, etc.
• Promote Relationship building by: (a) identifying key contacts and ensuring good relationships with potential and existing funders, technical resources, etc. (b) identifying and building relationships with strategic institutional partners, (c) maintaining existing and building new relationships with community-based health organization partners, and (d) developing and maintaining strong relationships with community health counterparts.
• Ensure technical quality of grant reports, publications, or presentations.
• Provide oversight and technical support to a range of maternal and newborn health activities including sexual and reproductive health, HIV testing and counseling, family planning, prenatal care, antenatal care, safe delivery, nutrition, immunizations, birth spacing, and emergency referrals.
• Ensuring integration across technical areas and with cross cutting approaches such as gender, equity and rights-based approaches to health.

ADVOCACY AND REPRESENTATION

• Participate in coordination and planning meetings with Local Government officials and other community health partners.
• Facilitate and contribute to policy and program discussions between community-based organizations.
• Represent NTACHC ancillary program with donors, and coordinate with agencies working in community health.

MINIMUM QUALIFICATIONS

• Must hold independent licensure in human services (e.g., LCSW, LMHC, LMFT, LPC, PhD).
• 5 years of clinical and administrative supervision.
• Over 5 years of progressive leadership, program development, and professional experience in primary care or a related environment, including at least 1 year in a project management, supervisory, or managerial role.
• Possession of a current and valid Class C Motor Vehicle Operator’s license required for this function.