JOB SUMMARY Under the direction of the Chief Medical Officer (CMO), delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population. POSITION GOAL Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting. SCHEDULE/COMPENSATION Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire. RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treats Pediatric patients of all ages.
• Referral of Pediatric patients that require services beyond the services that are offered at NTACHC.
• Acts as consultant on Pediatric cases referred by other NTACHC providers that is beyond the referring NTACHC providers scope of practice.
• From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACHC’s policies and procedures regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
• Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
• Supervises/teaches resident physicians while directing, and being ultimately responsible for, patient care as an Attending Physician.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC.
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Reviews ancillary test results and coordinates notification to the patient.
• Provides patient education as needed.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.
• Other duties or responsibilities as assigned by the CMO.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policies and procedures.
• To adhere to NTACHC’s policies and procedures regarding assignment of duties to other clinical staff members.
• To practice within the scope of the providers specialty.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
• To avoid same day clinic cancellation.
• To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel the provider’s clinic.

PERFORMANCE REQUIREMENTS

• Courteous, honest and professional at all times.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
• Efficient, organized and accurate.
• A high degree of organization and accuracy.
• Perform complex and comprehensive medical care on a variety of patients.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
• Train and evaluate assigned staff.
• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to work with diverse staff as needed.

• Demonstrate a special interest in community medicine.
• Ability to travel between all clinic locations as needed when directed by NTACHC.

• Participate in any special projects, community events, and committees as required by NTACHC.
• Meet regularly with the Chief Medical Officer as required by NTACHC.
• Provide leadership to other clinical staff and healthcare workers.

• To act as a mentor to staff who require additional support and training.
• To promote a positive image for all who come into contact with NTACHC’s clinical staff.
• Have a broad knowledge of policies and guidelines and ensure appropriate use of these.
• To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment.

MINIMUM QUALIFICATIONS

• M.D. or D.O.

• Must be in possession of a valid license to practice in the State of Texas.
• Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Pediatrics is required; board certification is desirable.

• Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
• Must possess current CPR course completion card level C.
• Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
• Bilingual in English and Spanish required.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
• Maintain Board Certification once obtained.
• Complete all CME training required by the Texas Medical Board.
• Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained.
• Remain eligible for FTCA coverage.
• Successfully complete NTACHC’s credentialing process.

TYPICAL PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

JOB SUMMARY Women’s Health Nurse Practitioner examines and treats patients independently and in autonomous collaboration with other health care professionals under standing orders of CMO. Performs initial/annual examinations and ensures proper care and disease prevention, diagnosis, and treatment with a reproductive focus in a family planning health center. SCHEDULE/COMPENSATION Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire. RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treat female patients.

• Perform moderate complexity testing and must follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
• Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
• Follow the laboratory’s established corrective action policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
• Identify problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the technical consultant, clinical consultant or director, or quality management manager.
• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
• Provide evaluation, problem identification and formulation of treatment plans as medically indicated.
• Administer appropriate contraceptive methods.
• Insert IUD's; remove IUD's, insert subdermal contraception, remove subdermal contraception.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• Provide follow-up exams, problem revisit exams, and pregnancy assessment. Provide evaluation, problem identification and formulation of treatment plans as medically indicated.
• Obtain complete and accurate medical history; promote patient well-being through education.

• Promote and increase rate of contraception provision.
• Give information and carry out screening for STI's, perform HIV point of care (POC) test and carry out cervical smears.
• Ensure timely and accurate prescription of drugs, maintain and control storage of equipment and materials, manage stock levels, record all specimens and inform clients.
• Contact patients within specified time frames.
• Show competency in fitting all contraceptive methods.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• To assist in a range of activities that will be required to achieve service objectives and national targets.
• To act as a mentor to staff who require additional support and training.
• Assist with the implementation of policies, protocols and procedures as need by NTACHC.
• Promote collaborative working across sexual health and family planning services, fostering a pleasant working environment and welcoming atmosphere.
• To promote a positive image for all who come into contact with the services.
• Have a broad knowledge of policies and guidelines and ensure appropriate use of these to ensure services are delivered in a clean, well maintained, and safe environment.
• Examines, diagnoses and treats female patients with medical problem that are obstetrical or gynecologic in nature.
• Referral of Pediatric female patients that require gynecological or obstetrical services beyond the services that is provided by NTACHC.
• Referral of Non-Pediatric female patients that require gynecologic or obstetrical services beyond the services that are provided by NTACHC.
• Acts as a consultant on obstetrical and gynecologic cases referred by other NTACHC providers that is beyond the referring NTACHC provider’s scope of practice.
• From time to time, provides in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACHC’s policies and procedures regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC.
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.

• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Reviews ancillary test results and coordinates notification to the patient.
• Provides patient education as needed.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Attends all staff, retreats, clinical, board, or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.

• Other duties or responsibilities as assigned by the CMO.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policy and procedures.
• To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.

• To avoid same day clinic cancellation.
• To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel the provider’s clinic.

PERFORMANCE REQUIREMENTS

• Courteous, honest and professional always.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
• Efficient, organized and accurate.
• Perform complex and comprehensive medical care on a variety of patients.
• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to travel between all health center locations as needed when directed by the provider’s supervisor.
• Participate in any special projects, community events, and committees as required by NTACHC.
• Meet regularly with the provider’s supervising physician.
• Provide leadership to other clinical staff and healthcare workers.

  MINIMUM QUALIFICATIONS

• Women’s Health Nurse Practitioner, license to practice in the State of Texas is required.
• At least one-year experience as Nurse Practitioner in Women’s Health.
• Active Texas R.N. license or eligibility to practice professional nursing in the state of Texas.
• National certification (e.g. ANCC or AANP) as a Nurse Practitioner.
• Current prescriptive authority in the state of Texas (APNP certification).
• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification; ACLS, PALS preferred.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.

• Bilingual in English and Spanish optional.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
• Maintain National certification as a Nurse Practitioner.
• Complete all CME training required by the Texas Medical Board.
• Completed all CME training required for the provider to maintain specialty certification once specialty certification is obtained.
• Remain eligible for FTCA coverage.
• Successfully complete NTACHC’s credentialing process.

• Relies on extensive experience and judgment to plan and accomplish goals.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.

TYPICAL PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

CLICK HERE TO APPLY FOR THIS POSITION

JOB SUMMARY

Under the direction of the Chief Medical Officer (CMO), delivers primary care commensurate with training to patients of NTACHC. Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population.

POSITION GOAL

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treats female patients with medical problem that are obstetrical or gynecologic in nature.
• Referral of Pediatric female patients that require gynecological or obstetrical services beyond the services that is provided by NTACHC.
• Referral of Non-Pediatric female patients that require gynecologic or obstetrical services beyond the services that is provided by NTACHC.
• Acts as a consultant on obstetrical and gynecologic cases referred by other NTACHC providers that is beyond the referring NTACHC provider’s scope of practice.
• From time to time, provides in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACH’s policy and procedure regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC.
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Reviews ancillary test results and coordinates notification to the patient.
• Provides patient education as needed.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.
• Other duties or responsibilities as assigned by the CMO.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policy and procedures.
• To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
• To practice within the scope of the providers specialty.
• PERFORMANCE REQUIREMENTS
• Courteous, honest and professional at all times.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
• Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
• Efficient, organized and accurate.
• A high degree of organization and accuracy.
• Perform complex and comprehensive medical care on a variety of patients.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
• Train and evaluate assigned staff.
• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to work with diverse staff as needed.
• Demonstrate a special interest in the area of community medicine.
• Ability to travel between all clinic locations as needed when directed by NTACHC.
• To act as a mentor to staff who require additional support and training.
• To promote a positive image for all who come into contact with NTACHC’s clinical staff.
• MINIMUM QUALIFICATIONS
• M.D. or D.O.  
• Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
• Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
• Must possess current CPR course completion card level C.
• Bilingual in English and Spanish optional.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
• Maintain Board Certification once obtained.
• Complete all CME training required by the Texas Medical Board.
• Completed all CME training required by the providers specialty Board to maintain specialty certification once specialty certification is obtained.
• Remain eligible for FTCA coverage.
• Successfully complete NTACHC’s credentialing process.
• TYPICAL PHYSICAL DEMANDS
• The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

ASSOCIATED WITH NATIONAL HEALTH SERVICES CORPS (LOAN REPAYMENT)

Job Summary

• The Licensed Practitioner of the Healing Arts (LPHA),
• Licensed Clinical Social Worker (LCSW),
• Advanced Practice Registered Nurse (APRN),
• Physician Assistant (PA),
• Licensed Professional Counselor (LPC),
• Licensed Marriage/Family Therapist (LMFT),
• Provisionally Licensed Psychologist (PLP)

Will perform, in an integrated Federally Qualified Healthcare Center (FQHC) psychosocial diagnostic assessments by conducting interviews of patients and their families / significant others (if appropriate), contacting outpatients service providers, and investigating histories through contacting prior agencies, schools, court personnel, and other sources of collateral information in order to identify strengths and problems, and develop an individual treatment plan (ITP) which maximizes patient functioning in their community. 

Please note: This position is 40 hours per week.

Position Goal

To provide patient care with utmost customer service, compassion, and integrity in a federally qualified healthcare clinic setting.

Duties/ Responsibilities (these duties are a general summary and not all inclusive):

• Utilizing a collaborative documentation approach, completes a comprehensive social determinants of health assessment which is maintained in the patient’s electronic health record (EHR) within five days of initial contact with the patient according to established center’s Quality Improvement Plan (QIP) workflow.
• Coordinates the development of individual service plans (ISP) for patients on caseload. Ensures that the primary care provider team inputs are coordinated with ISP development according to established Texas Department of State Health Services (DSHS) Clinical Management Behavioral Health System (CMBHS) criteria and timelines.
• Provides clinical case management for cases assigned to ensure timely and effective delivery and management of services identified on the ISP.
• Provides patients with self-management skills and educational information needed so they can be full participants in their own treatment and recovery.
• Provides highly skilled clinical social work services to patients and their families, utilizing a wide array of intervention modalities including Cognitive Behavioral Treatment (CBT), Motivational Interviewing, individual, group, and family therapy for the purposes of changing maladaptive behavior, enhancing client capacity to cope with symptoms of mental health challenges and / or substance abuse, completing a relapse prevention plan with patients who are in remission, and improving communication and interactions between the patient and his or her primary support system.
• Coordinates via a Social Determinates of Health (SDOH) Lens, pre-discharge arrangements and communications with primary care providers, completes oral and written referrals in an accurate and timely manner to aftercare services for community-based services, psychosocial rehabilitation services, specialized outpatient therapy and medication, residential services, substance abuse services, and other agencies as determined by patient need.
• Provides highly skilled psychoeducation services to patients, their families, and other service providers to increase understanding of mental health challenges, substance abuse, legal factors, and other issues as determined by patient need to enhance patient and family knowledge and utilization of rehabilitation processes and resources.
• Provides brief, solution focused counseling and intervention for patients who need mental health services.
• Documents interventions in progress notes, group treatment notes, and patient and family education form according to CMBHS established standards.  Utilizes goal orientated focus for interventions and documentation.
• Maintains knowledge of current developments in statutes, case law, and departmental / agency regulations in the fields of social work, and mental health. Utilizes this knowledge in providing direct services and in collaboration with Center’s primary care providers.
• Consults with patient and primary care provider about behavioral treatment options and preferences; coordinates initiation of ISP, identifies possible barriers to treatment and supports development of solutions to barriers.
• Support patient service flow through the maintenance of collaborative processes with various NTACHC staff to enhance the “patient experience”.
• Monitors patients closely (in-person or by phone) to administer follow up assessments and facilitate engagement in treatment.
• Works with primary care clinical team and leadership in ensuring patient flow for behavioral health services, including scheduling of patients.
• Works, where indicated, to effect behavioral changes in patients with, or at risk for, physical disorders and helps them make healthier lifestyle choices.
• Gives primary care providers timely feedback about the patients ’s care, treatment recommendations, and progress via verbal feedback and documentation in the patients record
• Provides social work supervision to assigned graduate students.   Assigns, monitors, and evaluates work for assigned social work intern and unlicensed social work staff.
• Provides leadership in social work department and center wide performance improvement / quality improvement activities.  
• Performs other duties as assigned by the Director of Behavioral Health consistent with professional standards, the goals, and objectives of the program and with the clinical practice policies of NTACHC.

Performance Requirements

1. Demonstrated knowledge of the principles and practices of psychiatric and basic social work practices, including but not limited to, integrative behavioral health, cognitive behavioral and solution focused therapies, collaborative documentation, substance abuse treatment, psychotherapies, psychological, and emotional growth, and development.
2. Familiarity with the types and applications of emergency medical procedures, such as CPR.
3. Basic uses of diagnostic procedures employed in social work practice.
4. Knowledge of motivational interviewing and problem-solving techniques.
5. Ability to follow and give clear, precise, oral, and written instructions.
6. Capacity to participate in a multi-disciplinary primary care health care team.
7. Skilled in preparing, implementing, and monitoring ISP’s.
8. At least three years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a master’s degree in social work.  Based on assignment to second-level supervisory positions, at least one year of experience must have been in a supervisory capacity. 
9. A Master's or higher degree in social work, Licensed Professional of the Healing Arts (LPHA) is required. 
10. Licensure as a Licensed Independent Clinical Social Worker or Licensed Practitioner of the Healing Arts (LPHA) by the Texas State Board of Social Worker /Professional Counselors Examiners is required. 
11. Based on assignment, travel may be required.  Those employees who elect to use a motor vehicle for travel must have a current and valid Texas Motor Vehicle Operator's license/insurance or the equivalent from another state.
    
    SUBSTITUTIONS:
    
    1) A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required nonsupervisory experience based on two years of education for one year of experience.  
    
    2) No substitution will be permitted for the required supervisory experience.  One year of education equals 30 semester hours.  Education toward a degree will be prorated based on the proportion of the requirements actually completed.  
    
    
    

Preferred Qualifications

• Experience working with diverse individuals with medical, behavioral, substance abuse and/or emotional challenges. 
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel.
• Given the population served, bilingual or multilingual fluency a plus.

Typical Physical Demands

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

Thank you for your interest in North Texas Area Community Health Centers.

Job Summary Performs duties under the direction of the Associate Director of Care Coordination and Special Programs to assist in the treatment of patients regarding referrals, navigation, and eligibility assistance. Responsible for the coordination of navigation activities based on a given assignment of providers or service types and will work hand in hand with clinic staff to provide quality patient navigation.   Position Goal Provide patient care through follow up and navigation with utmost customer service, compassion, and integrity to patients/clients in a clinic or telephonic setting. Schedule/Compensation Excellent and competitive benefits package offered which includes medical, dental, vision, disability, and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.   Responsibilities

• Provide referral details and appointment arrangements for patients needing specialist or external medical visits.
• Follow-up with patients to ensure that patient visits with specialists are complete and referral notes, imaging notes, and reports are obtained from external providers and scanned into the chart.

• Stay up to date with external referral sources and provides appropriate referral options for patients based on services needed and ability to pay.
• Schedule appropriate outgoing appointments and referrals at the request of providers.
• Follow-up on patient appointments, results, and concerns.
• Initiate and complete pre-authorization for medications and Durable Medical Equipment as needed.
• Verify patient insurance and information is acceptable by partnering institutions.
• Service and respond to customer and patient questions, issues and/or concerns within 24 hours of initiation.
• Securely and accurately document all patient information using the Electronic Health Record.
• Interpret dictation and respond accordingly.
• Actively participate in agency performance improvement initiatives such as chronic care management for UDS measures and PCMH certification
• Ensure timely submission of paperwork and reports.
• Communicate with other clinics, specialists, physicians, management, and billing.
• Maintain updated patient information, imaging order forms and referral forms.
• Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
• Ensure that our patients get the best possible care and follow up.
• Schedule and contact patients for required programs and appointments as assigned.
• Perform other duties as assigned to support NTACHC’s Mission, Vision and Values.
• Complete vaccine counts and temperature logs as assigned.
• Complete requests for follow-up, referrals, and manage tasks in NextGen by the end of your work week.
• Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
• Provide assistance to nurses, medical assistants and providers as needed.
• Administers injections according to route ordered (i.e., subcutaneous, intramuscular, and intradermal injections), if license allows.
• Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.), if license allows.
• Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contact patients to reschedule (no-show policy)
• Keep up to date and comply with all emails, intranet updates, policies/procedural updates and retraining as required.
• Understand all emergency protocols and respond accordingly.
• Other duties as assigned.

  Performance Requirements

• Ability to recognize and respect cultural diversity of patients.
• Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information and comply with HIPAA laws
• Working knowledge of standard concepts, practices, and procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Behave in a professional manner and maintain a professional appearance.
• Must be a team player and always keep patients as the number one priority.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to stand/sit for long periods of time.
• Strength sufficient to lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.

• Consent to scheduled and random drug screen testing as required by NTACHC.

  Minimum Qualifications

• High school diploma or GED required.
• Current Basic Life Support certification for healthcare providers from one of the following organizations is highly recommended.
  • American Heart Association
  • American Red Cross
• Medical Assistant Certificate from one of the following organizations highly recommended.
  • CMA - American Association of Medical Assistants (AAMA)
  • RMA - American Medical Technologists (AMT)
  • CCMA- National Health Career Association (NHA)
  • NRCMA through National Association of Health Professionals (NAHP)
  • NCMA- National Center for Competency Testing (NCCT)
• Prior professional experience as a Medical Assistant is a definite plus.
• Bilingual (English/Spanish) highly preferred
• Maintain valid driver’s license and auto insurance as traveling to different clinic locations will be required.

  Typical Physical Demands The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Balancing: Maintaining body equilibrium to prevent falling over.
• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Crouching: Bending body downward and forward by bending legs.
• Eye/Hand/Foot Coordination: Performing work through use of two or more.
• Feeling: Perceiving attributes of objects by means of skin receptors.
• Fingering: Picking, pinching or otherwise working with fingers.
• Handling: Seizing, holding, grasping or otherwise working with hand(s).
• Hearing: Perceiving the nature of sounds by ear.
• Pulling: Exerting force on an object so that it is moving to the person.
• Pushing: Exerting force on an object so that the object is away.
• Reaching: Extending the hand(s) and arm(s) in any direction.
• Repetitive Motions: Making frequent movements with a part of the body.
• Standing: Remaining on one's feet in an upright position.
• Stooping: Bending the body by bending the spine at the waist.
• Talking: Expressing or exchanging ideas by means of spoken words.
• Walking: Moving about on foot on uneven surfaces.
• Lifting: Raising or lowering an object 25-50 pounds.

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting. SCHEDULE/COMPENSATION Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire. RESPONSIBILITIES

• Properly performs appointment processing to include pulling and preparing medical records the day before scheduled appointment.
• Request records for patients.
• Submit records requested.
• Responsible for updating any financial and demographic information in the PM system.
• Keep medical charts filed in appropriate location.
• Responsible for answering phones and routing the lines.
• Pull charts as needed for special audits, peer review, refill requests and such.
• Responsible for routing all faxes and accompanying medical charts to the appropriate personnel.
• Performs other tasks as assigned.

  PERFORMANCE REQUIREMENTS

• Courteous, honest and professional at all times.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Observes standards of medical care.
• Efficient, organized and accurate.

  MINIMUM QUALIFICATIONS

• High School Graduate or Equivalent Preferred
• Bi-lingual (English/Spanish) highly preferred
• One (1) year of Data Entry/Medical Office Experience or training in keeping medical records preferred
• Familiar with community health center setting and committed to serve in such activities
• Strong customer service, reception and telephone skills
• Good organization skills
• Possesses willingness to accept orders and to perform repetitive tasks.
• Has awareness of the need for discretion and keeping confident matters relating to the patients and their problems.
• General computer skills with at least 45 WPM speed
• Must be able to read and understand oral and written directions.

TYPICAL PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.