Job Summary                                                                

Performs patient registration. Responsible for third party coverage verification. Ability to explain patient responsibility including insurance, sliding fee scale, Medicaid, Medicare, and special programs. Identifies opportunities for back billing of previous visits based on new insurance or Medicaid verification and forwards information to appropriate person.

Position Goal

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

Schedule/Compensation

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

Responsibilities

• Performs patient registration
• Responsible for third party coverage verification.
• Collects appropriate co-pays, co-insurance and sliding fee scale portions during registration and/or exiting patient.
• Ability to check patients in and out.
• Updates any financial and demographic information in the EPM system.
• Maintains cash drawer ensuring accuracy and security at all times.
• Ability to explain patient responsibility including insurance, sliding fee scale, Medicaid, Medicare and any special health programs offered at NTACHC.
• Ability to perform appointment processing to include requesting hospital records the day before scheduled appointment.
• Review the current day charges from the encounter with patient.
• Review account past-due balance (i.e., ROA, CIB, Bad debt)
• Collection of payment and/or promissory agreements in accordance on all pay patients in accordance with policy.
• Process receipt for patient.
• Give patient return appointment as indicated
• Responsible for balancing at the end of the day.

Performance Requirements

• Ability to recognize and respect cultural diversity of patients.
• Recognize and responds effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information.
• Working knowledge of standard concepts, practices, and procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine report and corresponded.
• Must have efficient computer and typing skills.
• Professional manner and appearance
• Must be willing to travel for work purposes.

Minimum Qualifications

• High School Graduate or Equivalent Preferred
• One (1) year of Data Entry/Medical Office Experience Preferred
• Strong Customer Relations Skills

• Possesses willingness to accept orders and to perform repetitive tasks.
• Loyal in matters relating to the office.
• Has awareness of the need for discretion and keeping confident matters relating to the patients and their problems.
• Bi-lingual (English/Spanish) highly preferred.
• A valid driver’s license and proof of Auto insurance as travel may be requested from time to time.

Typical Physical Demands

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

Job description

ASSOCIATED WITH NATIONAL HEALTH SERVICES CORPS (LOAN REPAYMENT)

Job Summary:

• The Licensed Practitioner of the Healing Arts (LPHA),

• Licensed Clinical Social Worker (LCSW),

• Advanced Practice Registered Nurse (APRN),

• Physician Assistant (PA),

• Licensed Professional Counselor (LPC),

• Licensed Marriage/Family Therapist (LMFT),

• Provisionally Licensed Psychologist (PLP)

Will perform, in an integrated Federally Qualified Healthcare Center (FQHC) psychosocial diagnostic assessments by conducting interviews of patients and their families /

significant others (if appropriate), contacting outpatients service providers, and investigating histories through contacting prior agencies, schools, court personnel, and other

sources of collateral information in order to identify strengths and problems, and develop an individual treatment plan (ITP) which maximizes patient functioning in their

community.

Please Note: This position is 40 hours per week.

Position Goal

To provide patient behavioral healthcare with utmost customer service, compassion, and integrity in a federally qualified healthcare clinic setting.

Duties/ Responsibilities (these duties are a general summary and not all inclusive):

• Utilizing a collaborative documentation approach, completes a comprehensive social determinants of health assessment which is maintained in the patient’s electronic health record (EHR) within five days of initial contact with the patient according to established center’s Quality Improvement Plan (QIP) workflow.

• Coordinates the development of individual service plans (ISP) for patients on caseload. Ensures that the primary care provider team inputs are coordinated with ISP development according to established Texas Department of State Health Services (DSHS) Clinical Management Behavioral Health System (CMBHS) criteria and timelines.

• Provides clinical case management for cases assigned to ensure timely and effective delivery and management of services identified on the ISP.

• Provides patients with self-management skills and educational information needed so they can be full participants in their own treatment and recovery.

• Provides highly skilled clinical social work services to patients and their families, utilizing a wide array of intervention modalities including Cognitive Behavioral Treatment (CBT), Motivational Interviewing, individual, group, and family therapy for the purposes of changing maladaptive behavior, enhancing client capacity to cope with symptoms of mental health challenges and / or substance abuse, completing a relapse prevention plan with patients who are in remission, and improving communication and interactions between the patient and his or her primary support system.

• Coordinates via a Social Determinates of Health (SDOH) Lens, pre-discharge arrangements and communications with primary care providers, completes oral and written referrals in an accurate and timely manner to aftercare services for community-based services, psychosocial rehabilitation services, specialized outpatient therapy and medication, residential services, substance abuse services, and other agencies as determined by patient need.

• Provides highly skilled psychoeducation services to patients, their families, and other service providers to increase understanding of mental health challenges, substance abuse, legal factors, and other issues as determined by patient need to enhance patient and family knowledge and utilization of rehabilitation processes and resources.

• Provides brief, solution focused counseling and intervention for patients who need mental health services.

• Documents interventions in progress notes, group treatment notes, and patient and family education form according to CMBHS established standards. Utilizes goal orientated focus for interventions and documentation.

• Maintains knowledge of current developments in statutes, case law, and departmental/agency regulations in the fields of social work, and mental health. Utilizes this knowledge in providing direct services and in collaboration with Center’s primary care providers.

• Consults with patient and primary care provider about behavioral treatment options and preferences; coordinates initiation of ISP, identifies possible barriers to treatment and supports development of solutions to barriers.

• Support patient service flow through the maintenance of collaborative processes with various NTACHC staff to enhance the “patient experience”.

• Monitors patients closely (in-person or by phone) to administer follow up assessments and facilitate engagement in treatment.

• Works with primary care clinical team and leadership in ensuring patient flow for behavioral health services, including scheduling of patients.

• Works, where indicated, to effect behavioral changes in patients with, or at risk for, physical disorders and helps them make healthier lifestyle choices.

• Gives primary care providers timely feedback about the patients ’s care, treatment recommendations, and progress via verbal feedback and documentation in the patients record.

• Provides social work supervision to assigned graduate students. Assigns, monitors, and evaluates work for assigned social work intern and unlicensed social work staff.

• Provides leadership in social work department and center wide performance improvement / quality improvement activities.

• Performs other duties as assigned by the Director of Behavioral Health consistent with professional standards, the goals, and objectives of the program and with the clinical practice policies of NTACHC.

Performance Requirements

1. Demonstrated knowledge of the principles and practices of psychiatric and basic social work practices, including but not limited to, integrative behavioral health, cognitive behavioral and solution focused therapies, collaborative documentation, substance abuse treatment, psychotherapies, psychological, and emotional growth, and development.

       2. Familiarity with the types and applications of emergency medical procedures, such as CPR.

      3. Basic uses of diagnostic procedures employed in social work practice.

      4. Knowledge of motivational interviewing and problem-solving techniques.

      5. Ability to follow and give clear, precise, oral, and written instructions.

      6. Capacity to participate in a multi-disciplinary primary care health care team.

      7. Skilled in preparing, implementing, and monitoring ISP’s.

      8. At least three years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a master’s degree in social work. Based on                                             assignment to second-level supervisory positions, at least one year of experience must have been in a supervisory capacity.

     9. A Master's or higher degree in social work, Licensed Professional of the Healing Arts (LPHA) is required.

    10. Licensure as a Licensed Independent Clinical Social Worker or Licensed Practitioner of the Healing Arts (LPHA) by the Texas State Board of Social Worker /Professional                                   Counselors Examiners is required.

    11. Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Texas Motor Vehicle Operator's                                    license/insurance or the equivalent from another state.

SUBSTITUTIONS:

1) A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required nonsupervisory experience based on two years of education for one year of experience.

2) No substitution will be permitted for the required supervisory experience. One year of education equals 30 semester hours. Education toward a degree will be prorated based on the proportion of the requirements actually completed.

Preferred Qualifications

• Experience working with diverse individuals with medical, behavioral, substance abuse and/or emotional challenges.

• Proficiency in Microsoft Office applications including Outlook, Word, and Excel.

• Given the population served, bilingual or multilingual fluency a plus.

Typical Physical Demands:

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position.

Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions

associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.

• Lifting: Raising or lowering an object 25-50 pounds.

• Repetitive Motions: Making frequent movements with a part of the body.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

JOB SUMMARY

Provides comprehensive direct and indirect patient care in the appropriate setting across the continuum of care.  Communicates with physicians about changes in patient’s clinical condition, results of diagnostic studies and symptomatology.  Is able to respond quickly and accurately to changes in condition or response to treatment.  Conducts staff and patient education, promotes wellness and prevention of health problems.  Develops resources and communicates knowledge to members of healthcare team, patients and their family members. The American Nurses Association (ANA) Scope and Standards of Practice and Code of Ethics for Nurses provide for a basis for practice.

POSITION GOAL

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treats patients of all ages.
• Referral of NTACHC patients that require services beyond the services that are offered at NTACHC.
• Referral of NTACHC patients to other NTACHC providers if the NTACHC patients requires services beyond the referring NTACHC’s provider’s scope of practice.
• To care for patients referred by other NTACHC providers for primary care services.
• From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACHC’s policies and procedures regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established the providers specialty and by the NTACHC’s committee on quality assurance.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC.
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Reviews ancillary test results and coordinates notification to the patient.
• Insert IUD's; remove IUD's, Insert subdermal contraception, remove subdermal contraception
• Provides patient education as needed.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.
• Other duties or responsibilities as assigned by the CMO.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policies and procedures.
• To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
• To practice within the scope of the providers specialty.
• Perform moderate complexity testing and must follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient simples.
• Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
• Follow the laboratory’s established corrective action policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
• Identify problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the technical consultant, clinical consultant or director, or quality management manager.
• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
• Provide evaluation, problem identification and formulation of treatment plans as medically indicated.
• Administer appropriate contraceptive methods.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment.
• Responsible for follow-up of referrals made.
• Provide follow-up exams, problem revisit exams, and pregnancy assessment.
  Provide evaluation, problem identification and formulation of treatment plans as medically indicated.
• Obtain complete and accurate medical history; promote patient well-being through education.
• Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
• Ensure timely and accurate prescription of drugs, maintain and control storage of equipment and materials, manage stock levels, record all specimens and inform clients.
• Contact patients within specified time frames.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• To assist in a range of activities that will be required to achieve service objectives and national targets.
• To act as a mentor to staff who require additional support and training.
• To promote a positive image for all who come into contact with the services.
• Have a broad knowledge of policies and guidelines and ensure appropriate use of these.
• To ensure services are delivered in a clean, well maintained, and safe environment.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
• To avoid same day clinic cancellation.
• To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel the provider’s clinic.

PERFORMANCE REQUIREMENTS

1. Courteous, honest and professional at all times.
2. Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
3. Able to communicate and relate well with providers and clinical staff.
4. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
5. Efficient, organized and accurate.
6. Perform complex and comprehensive medical care on a variety of patients.
7. Work with various cultural and ethnic groups in a tactful and efficient manner.
8. Ability to travel between all clinic locations as needed when directed by supervisor.
9. Participate in any special projects, community events, and committees as required by NTACHC.
10. Meet regularly with supervising physician.
11. Provide leadership to other clinical staff and healthcare worker.

MINIMUM QUALIFICATIONS

• At least one-year experience as Nurse Practitioner in Family Medicine.
• Active Texas R.N. license or eligibility to practice professional nursing in the state of Texas.
• National certification (e.g. ANCC or AANP) as a Nurse Practitioner.
• Current prescriptive authority in the state of Texas (APNP certification).
• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification; ACLS, PALS preferred.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.

• Bilingual in English and Spanish optional.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively.
• Maintain National certification as a Nurse Practitioner.
• Complete all CME training required by the Texas Medical Board.
• Completed all CME training required for the provider to maintain specialty certification once specialty certification is obtained.
• Relies on extensive experience and judgment to plan and accomplish goals.

• Remain eligible for FTCA coverage.
• Successfully complete NTACHC’s credentialing process.

TYPICAL PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Requires working under stressful conditions or working under irregular hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

Thank you for your interest in North Texas Area Community Health Centers.

JOB SUMMARY

Under the direction of the Chief Medical Officer (CMO), delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population.

POSITION GOAL

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treats patients of all ages.
• Referral of patients that require services beyond the services that are offered at NTACHC
• Referral of NTACHC patients to other NTACHC providers if the patients requires services beyond the referring NTACHC’s provider’s scope of practices
• To care for patients referred by other NTACHC providers for primary care services.
• From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACH’s policy and procedure regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established by the providers specialty and by NTACHC’s committee on quality assurance.
• Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider’s responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Administer appropriate contraceptive methods.
• Provide follow-up exams, problem revisit exams, and pregnancy assessment.
• Insert IUD's; remove IUD's, insert subdermal contraception, remove subdermal contraception.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• Reviews ancillary test results and coordinates notification to the patient.
• Provides patient education as needed.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.
• Other duties or responsibilities as assigned by the CMO.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policy and procedures.
• To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
• To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
• To avoid same day clinic cancellation.
• To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel a provider’s clinic.

PERFORMANCE REQUIREMENTS

• Courteous, honest and professional at all times.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
• Efficient, organized and accurate.
• A high degree of organization and accuracy.
• Perform complex and comprehensive medical care on a variety of patients.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
• Train and evaluate assigned staff.
• Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.
• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to work with diverse staff as needed.
• Demonstrate a special interest in the area of community medicine.
• Ability to travel between all clinic locations as needed when directed by NTACHC.
• Participate in any special projects, community events, and committees as required by NTACHC.
• Meet regularly with the Chief Medical Officer as required by NTACHC.
• Provide leadership to other clinical staff and healthcare workers.
• To act as a mentor to staff who require additional support and training
• To promote a positive image for all who come into contact with NTACHC’s clinical staff
• Have a broad knowledge of policies and guidelines and ensure appropriate use of these
• To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment

MINIMUM QUALIFICATIONS

• M.D. or D.O.
• Must be in possession of a valid license to practice in the State of Texas.
• Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Family Practice or Internal Medicine is required; board certification is desirable.
• Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
• Must possess current CPR course completion card level C.
• Bilingual in English and Spanish optional.
• Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively
• Maintain Board Certification once obtained
• Complete all CME training required by the Texas Medical Board
• Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained
• Remain eligible for FTCA coverage
• Successfully complete NTACHC’s credentialing process

TYPICAL PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Requires working under stressful conditions or working under irregular hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

Thank you for your interest in North Texas Area Community Health Centers.

Job Summary

Under the direction of the Chief Medical Officer, delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population.

Position Goal

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

Schedule/Compensation

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

Responsibilities

1. Examines, diagnoses and treats patients of all ages, but with a focus on adult medicine.
2. From time to time, provides in-service training for staff in selected topics in Internal or adult medicine as deemed necessary by the CMO.
3. Completes medical charts after each visit according to the problem-oriented medical records system.
4. Provides quality medical care according to standards established by the NTACHC committee on quality assurance.
5. Supervises medical assistants and lab personnel in area of specific support services for patient care delivery.
6. Attends internal and external meetings, workshops, and conferences, and participates on task forces or committees, as necessary and/or required by NTACHC.
7. Performs all duties and services in full compliance with NTACHC’s policies and protocols.
8. Other duties or responsibilities as assigned by CMO.

Requirements

Performance Requirements

1. Courteous, honest and professional at all times.
2. Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
3. Able to communicate and relate well with providers and clinical staff.
4. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
5. Efficient, organized and accurate.
6. A high degree of organization and accuracy.
7. Perform complex and comprehensive medical care on a variety of patients.
8. Train and evaluate assigned staff.
9. Work with various cultural and ethnic groups in a tactful and efficient manner.
10. Ability to work with diverse staff as needed.
11. Must have strong listening, written and oral communication skills, with ability to communicate clearly.

Minimum Qualifications

• Degree from an accredited Physician Assistant Program.
• Current unrestricted license from the Texas Physician Assistant Board to practice as a Physician Assistant in the State of Texas.
• Current prescriptive authority in the state of Texas (APNP certification) or eligibility for authority in the State of Texas.
• Annual continuing medical education as required by the Texas Physician Assistant Board.
• Must be registered and have current DEA and other such certificates to legally operate a practitioner in the State of Texas.
• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification.
• Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training.
• Demonstrate a special interest in the area of community medicine.
• Ability to speak enough Spanish to examine Spanish-speaking patients and converse on basic level strongly preferred.
• Ability to relate to culturally diverse patients and community.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
• Bilingual-English/Spanish preferred.

Typical Physical Demands

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Requires working under stressful conditions or working under irregular hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

JOB SUMMARY Under the direction of the Chief Medical Officer (CMO), delivers primary care commensurate with training to patients of North Texas Area CHC, Inc. (NTACHC). Delivers care appropriate for an out-patient, primary care community health center with multicultural, multilingual patient population. POSITION GOAL Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting. SCHEDULE/COMPENSATION Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance.   Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire. RESPONSIBILITIES

• Perform direct patient care duties.
• Examines, diagnoses and treats patients of all ages.
• Referral of patients that require services beyond the services that are offered at NTACHC
• Referral of NTACHC patients to other NTACHC providers if the patients requires services beyond the referring NTACHC’s provider’s scope of practices
• To care for patients referred by other NTACHC providers for primary care services.
• From time to time, provide in-service training for staff in selected topics as deemed necessary by the CMO.
• Completes medical charts after each visit according to the problem-oriented medical records system. If not feasible, to comply with NTACHC’s policy and procedures regarding chart completion.
• Adhere to NTACH’s policy and procedure regarding management of lab results, diagnostic imaging results and after-hours calls.
• Assists in internal quality control audits.
• Provides quality medical care according to standards established by the providers specialty and by NTACHC’s committee on quality assurance.
• Provide supervision to physician assistant(s) or nurse practitioner(s) assigned to the provider by NTACHC up to the number of mid-level providers allowed by the Texas State Board. The provider’s responsibilities will include, but will not be limited to chart view and co-signing of mid-level provider charts.
• Supervises medical assistants, lab personnel, and other health care professional in area of specific support services for patient care delivery.
• Attends internal and external meetings, workshops, and conferences required by NTACHC
• To participates on task forces or committees, as necessary and/or required by NTACHC.
• Performs all duties and services in full compliance with NTACHC’s policies and protocols.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Administer appropriate contraceptive methods.
• Provide follow-up exams, problem revisit exams, and pregnancy assessment.
• Insert IUD's; remove IUD's, insert subdermal contraception, remove subdermal contraception.
• Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals.
• Provide referrals to other agencies and medical resources for evaluation/follow-up or treatment; responsible for follow-up of referrals made.
• Act as resource person for other staff on medical matters; keep informed of current developments in family planning field; may assist in training new staff, students.
• Work towards agreed personal and service objectives, with freedom to establish how to meet these within a broad framework.
• Reviews ancillary test results and coordinates notification to the patient.
• Provides patient education as needed.
• Supervises patient care by non-clinic agencies including, but not limited to health care, nursing home, or hospice.
• To be accessible to patients personally, electronically, or through clinical staff to answer questions and relay information regarding their care.
• Completion of appropriate paper work to comply with insurance and reimbursement guidelines.
• Completion of all documentation and paperwork in a timely manner.
• Participate in NTACHC’s on-call schedule.
• Works closely with the Chief Medical Officer to provide leadership and medical direction for the clinic and clinical staff.
• Attends all staff, retreats, clinical, board or other special meetings as requested by NTACHC.
• Performs other appropriate duties as requested by NTACHC’s supervisors.
• Represent NTACHC at functions as requested.
• Supports the mission of NTACHC.
• To always maintains patient confidentiality.
• Will be available to participate in providing continuity of care.
• Other duties or responsibilities as assigned by the CMO.
• Remain abreast of current clinical practices/guidelines of the provider’s specialty.
• Remain abreast of NTACHC’s policy and procedures.
• To adhere to NTACHC’s policy and procedures regarding assignment of duties to other clinical staff members.
• To practice within the scope of the providers specialty and in accordance with NTACHC approved privileges.
• To avoid same day clinic cancellation.
• To obtain approval from CEO or CMO before cancelling or instructing any NTACHC staff member to cancel a provider’s clinic.

 PERFORMANCE REQUIREMENTS

• Courteous, honest and professional at all times.
• Sets an example as a medical professional by observing work start and stop times, giving adequate notice for absences, and following clinic’s operational and personnel policies and procedures.
• Able to communicate and relate well with providers and clinical staff.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Observes standards of medical care.
• Efficient, organized and accurate.
• A high degree of organization and accuracy.
• Perform complex and comprehensive medical care on a variety of patients.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrums.
• Train and evaluate assigned staff.

• Give information and carry out screening for STI's, perform HIV point of care (POC) test and also carry out cervical smears.

• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to work with diverse staff as needed.

• Demonstrate a special interest in the area of community medicine.
• Ability to travel between all clinic locations as needed when directed by NTACHC.

• Participate in any special projects, community events, and committees as required by NTACHC.
• Meet regularly with the Chief Medical Officer as required by NTACHC.
• Provide leadership to other clinical staff and healthcare workers.

• To act as a mentor to staff who require additional support and training
• To promote a positive image for all who come into contact with NTACHC’s clinical staff

• Have a broad knowledge of policies and guidelines and ensure appropriate use of these
• To ensure services at NTACHC are delivered in a clean, well maintained, and safe environment

MINIMUM QUALIFICATIONS

• M.D. or D.O.

• Must be in possession of a valid license to practice in the State of Texas.
• Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with his/her training. Board eligibility in Family Practice or Internal Medicine is required; board certification is desirable.

• Must be registered and have current DEA, DPS and other such certificates to legally operate as a practitioner in the State of Texas.
• Must possess current CPR course completion card level C.
• Bilingual in English and Spanish optional.
• Must have strong listening skills, written skills, oral communication skills, and be able to communicate clearly.
• Consent to scheduled and random drug screen testing as required by NTACHC.
• Able to navigate NTACHC’s chosen EMR and other computer programs effectively
• Maintain Board Certification once obtained
• Complete all CME training required by the Texas Medical Board
• Completed all CME training required by the providers specialty Board in order to maintain specialty certification once specialty certification is obtained
• Remain eligible for FTCA coverage
• Successfully complete NTACHC’s credentialing process

TYPICAL PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Requires working under stressful conditions or working under irregular hours.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

JOB SUMMARY

Patient Financial Counselor (PFC) is responsible for indirect patient care under the supervision of the Patient Access Manager. He/she will support the clinical workflow in the team based care model  while also performing a variety of task to assist in the delivery of quality care. Responsible for interviewing, verifying insurance benefits, assisting and performing financial case management for uninsured and under-insured patients. Reviews, evaluates and coordinates health insurance benefits available through public and private health care coverage programs to ensure payment. Provides guidance and positive leadership in day-to-day activities and interacts with staff, patients,  public and private partners.

The Patient Financial Counselor will work closely with the clinical and billing departments.

Candidates must be a strong team player and have excellent communication, organization and follow-up skills with the ability to multi-task. The candidate must be able to facilitate, educate and communicate the financial aspects of seeking treatment at NTACHC with patients/families. This position will be responsible for determining a suitable financial assistance program identified as being in need, providing cost estimates to patients and providers.

Must demonstrate professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.

POSITION GOAL

Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

1. Responsible for overseeing the Financial Counselors in their daily role and responsibilities in the event the Medical and Health Services Manager is unavailable.
2. Ability to identify process improvement opportunities within the Financial Counselor operations.
3. Interviews and counsels under-insured and uninsured patients to determine financial eligibility.
4. Assists uninsured and under-insured patients with the application for the NTACHC Sliding Fee Scale program, Medicaid, HTW and programs.
5. Ensures complete and accurate applications following the guidelines of the Sliding Fee Process protocol.
6. Follows up with patients to assist with receipt of verification paperwork to complete applications and eligibility.
7. Answering patients’ questions regarding scheduling, financials, etc.
8. General miscellaneous clerical duties.
9. Provide information about insurance affordability programs and coverage options.
10. Interview benefit recipients at specified intervals to certify their eligibility for continuing benefits.
11. Answers the telephone in a prompt, courteous manner identifying their name, and department they are working in
12. Assists in maintaining an atmosphere of cooperation with other departments and allied professionals
13. Helps in registration when needed
14. Obtains and copies insurance cards and updates all financial data in the patient account
15. Posting of payments.
16. Interpret and explain information such as eligibility requirements, application details.
    Initiate procedures to grant, modify, deny assistance, or refer applicants to other agencies.
    Compile records, and evaluate personal and financial data.
17. Work with team members to identify system and workflow improvements to enhance efficiencies.
18. Work with various city, state, and federal agencies to assist patients with enrollment in various programs.
19. Keep current and knowledgeable of all policies, procedures, processes while ensuring staff is educated.
20. Other duties as assigned.

PERFORMANCE REQUIREMENTS

1. Oral and written communication skills at a level typically acquired through completion of a bachelor’s degree program in public health, health education, communications or related progra An equivalent combination of education and experience will be considered.
2. Knowledge of the health and human services infrastructure, health insurance programs and public coverage options – Preferred
3. Ability to effectively develop and nurture relationships with a diverse group of stakeholders.
4. Ability to work independently and coordinate multiple tasks.
5. Ability to enthusiastically communication with potential enrollees.
6. Strong computer skills with proficiency in Outlook, Word, PowerPoint, Excel, internet- based applications and the Microsoft operating system.
7. Ability to travel for work purposes.

 

MINIMUM QUALIFICATIONS

• Associates degree or 1 – 3 years of financial screening experience.
• Bilingual (English/Spanish) in verbal and written communication is highly preferred
• A high degree of organization and accuracy.
• Perform complex and comprehensive medical care on a variety of patients.
• Must have strong listening, written and oral communication skills, with ability to communicate clearly.
• Must have the ability to understand and respond effectively and with sensitivity to all age spectrum's.
• Train and evaluate assigned staff.
• Work with various cultural and ethnic groups in a tactful and efficient manner.
• Ability to work with diverse staff as needed.
• Valid ID and Auto Insurance for work travels

 

TYPICAL PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Lifting: Raising or lowering an object 25-50 pounds.
• Repetitive Motions: Making frequent movements with a part of the body.
• Requires working under stressful conditions or working under irregular hours.
• Exposure: To communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinical environment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a moderate noise level in the work environment is required.

CLICK HERE TO APPLY FOR THIS POSITION

 

Must have experience in Family Medicine

JOB SUMMARY

Performs duties under direction of the Associate Director of Nursing to assist in examination and treatment of patients. Under general supervision, makes interpretations and exercises some discretion in routine situations

POSITION GOAL

Provide direct patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Obtains, evaluates, and records patient history in medical file.
• Obtains and measures vital signs and records information on patients' charts.
• Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
• Assists in the examination of patients under the direction of a physician.
• Explains treatment procedures to patients.
• Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
• Performs routine diagnostic and laboratory tests.
• Respond to request for follow-up, manage tasks in NextGen.
• Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
• Provide assistance to nurses, medical assistants and providers as needed.
• Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Perform phlebotomy/ finger stick as permitted by training.
• Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
• Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
• Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
• Understand all emergency protocols and respond accordingly.

PERFORMANCE REQUIREMENTS

• Ability to recognize and respect cultural diversity of patients.
• Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information.
• Working knowledge of standard concepts, practices, and procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Professional manner and appearance.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to stand for long periods of time.
• Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.

MINIMUM QUALIFICATIONS

• High school diploma or GED required.
• Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
  • American Heart Association
  • American Red Cross
• Medical Assistant Certificate from one of the following organizations required.
  • CMA - American Association of Medical Assistants (AAMA)
  • RMA - American Medical Technologists (AMT)
  • CCMA- National Health Career Association (NHA)
  • NRCMA through National Association of Health Professionals (NAHP)
  • NCMA- National Center for Competency Testing (NCCT)

• Prior professional experience as a Medical Assistant is a definite plus.
• Bilingual (English/Spanish) highly preferred
• Valid driver’s license and auto insurance as traveling to different clinic locations may be required at times.

TYPICAL PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.

• Balancing: Maintaining body equilibrium to prevent falling over.
• Carrying: Transporting an object, usually by hand, arm or shoulder.
• Crouching: Bending body downward and forward by bending legs.
• Eye/Hand/Foot Coordination: Performing work through use of two or more.
• Feeling: Perceiving attributes of objects by means of skin receptors.
• Fingering: Picking, pinching or otherwise working with fingers.
• Handling: Seizing, holding, grasping or otherwise working with hand(s).
• Hearing: Perceiving the nature of sounds by ear.
• Pulling: Exerting force on an object so that it is moving to the person.
• Pushing: Exerting force on an object so that the object is away.
• Reaching: Extending the hand(s) and arm(s) in any direction.
• Repetitive Motions: Making frequent movements with a part of the body.
• Standing: Remaining on one's feet in an upright position.
• Stooping: Bending the body by bending the spine at the waist.
• Talking: Expressing or exchanging ideas by means of spoken words.
• Walking: Moving about on foot on uneven surfaces.
• Lifting: Raising or lowering an object 25-50 pounds.

Thank you for your interest in North Texas Area Community Health Centers.